Problem: Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
Fix: Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
Electrical system › Wiring › Fuses and circuit breakers
Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VAH, VHD, VNL, and VNR vehicles. The fuse in the transmission circuit may blow, preventing the transmission from shifting.
Risk: If the fuse blows the transmission may not shift, increasing the risk of a crash.
Fix: Volvo Trucks will notify owners, and dealers will inspect and replace the fuse, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1903.
Structure › Body
NHTSA recall 19V208000 · Mar 18, 2019 · 11,089 vehicles
Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
Risk: If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
Fix: Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.
Power train › Clutch assembly
NHTSA recall 19V032000 · Jan 14, 2019 · 1,450 vehicles
Problem: Volvo Trucks North America (Volvo) is recalling certain 2018-2019 Volvo VNL vehicles equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Risk: Unintended vehicle movement can increase the risk of a crash.
Fix: Volvo has notified owners and dealers will update the Transmission Control Module software, free of charge. The recall began February 1, 2019. Owners can contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1901.
Problem: Volvo Trucks North America (Volvo) is recalling certain 2016-2019 Volvo VNL trucks equipped with Cummins ISX15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Fix: Cummins will notify owners, and dealers will replace the single screen filter banjo bolt will be replaced with a dual screen filter banjo bolt, free of charge. The recall began November 21, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1802.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Power train
3
0
0
0
537,850 mi
Vehicle speed control Throttle
2
1
0
1
—
Steering
2
0
0
0
—
Air bags
1
1
0
1
—
Service brakes
1
1
0
1
—
Electrical system
1
0
0
0
—
Engine
1
0
0
0
—
Fuel system, gasoline
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Aug 10, 2022 · 537,850 milesPower train The contact owns a Volvo 2018 VNL64 Commercial vehicle. The contact stated that the vehicle would shut down while driving at various speeds. There was no further information provided. The vehicle was towed to the dealer, where the high pressure fuel pump filter, the differential pressure sensor, the rear wire harness were replaced. Additionally, the contact stated that the vehicle was experiencing transmission failures and would fail to respond intermittently while reversing. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 537,850.
Oct 21, 2022 · 600,000 milesPower train The contact owns a 2018 Volvo VNL Truck. The contact stated while driving at various speeds, the vehicle was lunging forward and failed to properly respond while depressing the accelerator pedal. There was no additional information provided. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and transmission needed to be replaced. The vehicle was repaired; however, the power train warning light illuminated a week later. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 600,000.
Dec 30, 2022 · 574,000 milesVehicle speed control › Throttle The contact owns a 2018 Volvo VNL. The contact stated that while approaching a stop, the clutch failed to disengage. The contact also stated that after decelerating, he depressed the accelerator pedal and the vehicle rolled back. The contact stated that the check warning light illuminated, indicating to check the transmission at the next stop. The vehicle was taken to the dealer where it was diagnosed and produced code: DTC-P107538 (Throttle Actuator Control Module) however, the contact was informed by the dealer that the clutch needed to fail 5 more times before the vehicle would be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure…
Jul 2, 2020 · 300,000 milesSteering 2019 COMPLAINED TO THE DEALER ABOUT UNEVEN WEARING OF THE FRONT TIRES THEY CHECKED ALIGNMENT THEN SAME COMPLAINT IN MARCH 2020 NO DEFECTS FIND THEN IN JULY 02 2020 I WAS UNABLE TO DRIVE BECAUSE OF VIBRATION , AFTER INSPECTION THEY FOUND PLASTIC BUSHINGS FOR BOTH KINGPINS WORN OUT AND REPLACED AS WHOLE SETS. MY COMPLAINT IS ABOUT PREMATURE FAILURE COMPONENTS AT 300000 MILES DUE TO USE OF PLASTIC BUSHINGS BY MANUFACTURER. TRUCK WAS USED ON HIGHWAYS NOT AS A VOCATIONAL TRUCK
Mar 16, 2020Electrical system ENGINE WORKING NOT PROPERLY AND SHAKING!!!ITS HAPPENED IN 2019 !!! NOW THE SAME PROBLEM AGAIN!!!
Dec 1, 2017 · 99,421 milesPower train TL* THE CONTACT OWNS A 2018 VOLVO VNL. WHILE DRIVING 57-65 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVESHAFT TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,421. *TR
Jan 1, 2018 · 625 milesSteering THE STEERING WHEEL ON ALL NEW 2018 VOLVO VNL760 TRACTORS IS PAINFUL TO USE, IMPOSSIBLE TO GRIP PROPERLY, AND HAS A MIS-FUNCTIONING TURN SIGNAL LEVER. PLEASE SEE VIDEO ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8LT4MCUVUCG
Sep 10, 2018 · 200,000 miles · crash · 1 injuryAir bags A PRIOR WRECK HAPPEN SEMI TRUCK TRAILER CROSS MEDIAN AND LAY OVER BLOCKING ALL MY LANES IN THE DARK ON 09/10/18 TIME 0040 HRS RAINING WIPER ON . DID NOT SEE IT TILL FINAL SECONDS ROOF OF SEMI TRAILER FACING ME ON THE GROUND I DROVE THRU THE ROOF OF SEMI TRAILER WITH A LOAD OF CANDY IN IT AIR BAG DID NOT GO OFF , EARLY WARNING DISTANCE SENSOR DID NOT GO OFF EXTREME DAMAGE TO FRONT HOOD , CAB AREA MAYBE WITH THE TRAILER IN A ANGLE HIT AND ROOF FACING ME SENSORS DID NOT GO OFF VEHICLE ???
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.