Discrepancies in Required CFR ReportingClosed
On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety…
AQ18005 · opened Oct 22, 2018 · closed Aug 4, 2023Stop Lamp Switch SignalClosedLed to recall 13V268000
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately…
PE13002 · opened Feb 7, 2013 · closed Jul 3, 2013Volvo Sleeper glass de-bondingClosed
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed…
RQ11001 · opened May 23, 2011 · closed Jan 20, 2012Front Air Brake Hose InterferenceClosed
ODI opened this investigation based on EWR data indicating that a front air brake hose could rub the tire and eventually develop an air leak.Volvo's IR response and ODI's investigative review revealed no sudden loss of air events. Rather abrasion of the hose was being noted. Additionally no crashes or injuries were reported.An analysis of the warranty data with respect to time in service and miles to failure did not indicate that the subject vehicles were experiencing failures at a rate higher than peer vehicles. The subject vehicles are commercial vehicles.The front air brake hoses are easily visible and accessible during routine inspections.The failure mode is a slow abrasive process that occurs over time.ODI's review indicates that it is unlikely that the alleged defect would go undetected.Additionally, Volvo has issued two notices to dealers and authorized service stations alerting…
PE10028 · opened Jul 29, 2010 · closed Dec 23, 2010