Car Record Book

2015 Audi Q5 recalls & problems

The 2015 Audi Q5 has 6 safety recalls and 100 owner complaints on file with NHTSA. The most-reported problem area is engine (38 complaints).

Recalls6safety recalls
Complaints100filed by owners
Crashes · fires3 · 1reported in complaints
Injuries · deaths4 · 0reported in complaints
2015 Audi Q5 in an NHTSA crash test
2015 Audi Q5 in an NHTSA crash test

Safety recalls

Engine and engine cooling › Cooling system

NHTSA recall 18V229000 · Apr 11, 2018 · 342,867 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Electrical system › Wiring

NHTSA recall 17V622000 · Oct 5, 2017 · 216,913 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Risk: The melted wires can increase the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 17V298000 · May 3, 2017 · 240,487 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

Air bags › Side/window

NHTSA recall 17V001000 · Jan 3, 2017 · 234,057 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Components: Air bags › Side/window; Visibility › Sun/moon roof assembly

Engine and engine cooling › Cooling system

NHTSA recall 17V002000 · Jan 3, 2017 · 342,867 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Risk: If the coolant pump overheats, it can increase the risk of a fire.

Fix: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Air bags › Side/window

NHTSA recall 16V045000 · Jan 28, 2016 · 734 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

Risk: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2015 Audi Q5 NHTSA side crash test
NHTSA side barrier crash test
2015 Audi Q5 NHTSA side pole crash test
NHTSA side pole crash test

2015 Audi Q5 SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.1%

Forward collision warning: Optional · Lane departure warning: No

2015 Audi Q5 HEV SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.1%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Q5 Diesel

26mpg combined
City / highway23 / 30 mpg
FuelDiesel

3 L · 6 cyl · Automatic (S8) · All-Wheel Drive · about $3,700/year to fuel

Q5 Hybrid Hybrid

26mpg combined
City / highway24 / 30 mpg
FuelPremium Gasoline

2 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $3,150/year to fuel

Q5 FFV

22mpg combined
City / highway20 / 27 mpg
FuelPremium Gasoline

2 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $3,750/year to fuel

Q5

21mpg combined
City / highway18 / 26 mpg
FuelPremium Gasoline

3 L · 6 cyl · Automatic (S8) · All-Wheel Drive · about $3,900/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine
3801068,500 mi
Unknown or other
1400237,598 mi
Steering
1420039,500 mi
Fuel/propulsion system
12000—
Engine and engine cooling
Cooling system › Radiator assembly
800071,500 mi
Suspension
Front › Wheel bearing
8000—
Electrical system
Wiring › Front underhood
5000—
Structure
Body; Frame and members
500082,351 mi
Power train
4000—
Visibility
Sun/moon roof assembly
3000—
Service brakes
3000—
Visibility/wiper
2102—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.