*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure
The contact owned a 2018 Audi Q5. The contact stated that the sunroof drain was clogged, causing water to flood into the trunk where the spare tire was located. The water caused electrical failures, short-circuiting the brake lights and indicator lights. The contact stated that the circuit breaker was in the trunk of the vehicle. The message of an electrical failure was displayed on the instrument panel. The manufacturer was notified of the failure. The dealer was notified of the failure and confirmed the failure. The technician at the dealer stated that the failure was a known failure. The vehicle was deemed a total loss. The failure mileage was 70,000.
Oct 5, 2026 · 70,000 milesUnknown or other
My 2018 Audi Q5 became disabled after liquid intrusion affected the gateway control module, which is the condition addressed by Audi Safety Recall 90S9. At the time of the failure, I was traveling away from home and was unaware that my vehicle had an open recall. Because the vehicle was disabled, it was taken to an independent repair facility for diagnosis (we were in a small mountain town on a Sunday). The independent facility accessed/opened the gateway module during its good-faith diagnostic effort after the vehicle had already failed. The vehicle was subsequently presented to Audi Reno. Audi refused to perform the recall repair/replacement because the gateway module had previously been…
Aug 9, 2026Suspension
Driving through the expressway a metal noice from the bottom of my car. One of the coil spring was out of the base and the other was broken. As the Audi dealer, the extended warranty doesnât want to paid due to a corrosion on the bottom of the car. Iâm live and drive close to the beach. They gave me thousands excuses to not fix it. My car has 60,000 miles and is from 2018. I was reading that those car may not be coated with special wax for corrosion.
Aug 23, 2026Carry handle, shell, base
After one year of use, the car seat developed a sudden defect. An internal rod slid out of place, protruding from the side of the car seat by about an inch. I reported the issue to Graco, and they confirmed this car seat defect is a child safety risk, and in fact the car seat is no longer safe for use. According to the Graco Consumer Care representative: "I do apologize, but the rod protruding from the car seat is not normal and presents a safety hazard. Unfortunately, this is not a replaceable part, and the issue cannot be repaired without replacing the entire car seat." I have a friend who experienced the same issue, and worry that the Graco Turn2Me is prone to sudden safety defects. We…
Sep 20, 2026Electrical system
The sunroof drainage system on my 2018 Audi Q5 failed to properly channel water away from the vehicle, resulting in significant water intrusion and approximately $6,000 in damage. The problem was confirmed by an authorized Audi dealership after the vehicle was brought in for inspection in August 2026. I am concerned that this represents a design or engineering defect in the sunroof drainage system rather than ordinary wear. A drainage system intended to remove water should not allow water to enter areas of the vehicle where it can damage electrical components or other systems. Water intrusion into these areas could potentially create electrical failures or other safety-related problems. The…
Aug 28, 2026Electrical system
I have a 2018 Audi Q5, VIN [XXX]. I am reporting a water intrusion/electrical defect involving the rear trunk area and the Comfort Control Module. My vehicle is within the model range affected by the water-intrusion recall 90S9. I want Audi to investigate whether the water intrusion that damaged my vehicle is related to the recall or a known manufacturing defect, and I am requesting that Audi cover the inspection, repair, and related expenses.It is unsafe driving the car as it is, and I can't afford the repairs. Audi dealer-hip in Alentown Pa diagnosis the car and found the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 23, 2026Electrical system
Multiple electrical failures that control numerous safety systems, such as airbags, Collision avoidance, speed control, etc. Airbags will not activate in a collision. Vehicle will shut off at highway speeds, resulting in loss of steering control. The vehicle has been inspected by an Audi dealer. Multiple warnings on dash came on when the issue occurred.
Sep 8, 2026Electrical system
Incident Description: While accelerating from a red light during rush hour, the vehicle suffered a sudden, catastrophic loss of steering control. The steering wheel locked completely and could not be turned. Simultaneous loud, long beeping and dashboard warnings appeared, stating: "Steering malfunction stop the vehicle immediately." The vehicle was immobilized in the middle of a highly congested, complex 5x5 intersection. Local police had to shut down traffic until the vehicle could be cleared. Safety Risk: Stalling abruptly in a major intersection during rush hour created an immediate risk of a multi-car rear-end pile-up. This jeopardized the safety of the driver and multiple children who…
Sep 7, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
