*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
In my daughterâs driveway with my foot on the brake, my vehicle suddenly accelerated forward without warning. I immediately pressed the brake pedal firmly and kept my foot on the brake, but the vehicle continued moving forward and would not stop. The vehicle crossed the street and entered the neighborâs lawn heading towards a large tree. I managed to steer away from the tree and the neighboring house and return to the street. The vehicle then continued through a stop sign. I made a left to avoid another house and continued traveling one tenth of a mile before the vehicle finally came to a stop. Throughout the incident, my foot remained pressed on the brake pedal. Steering was very…
Oct 16, 2026Power train
The vehicle is experiencing an issue withe the All-Wheel Drive system where its function is affected by an issue Audi calls Shutter or Shudder. The degradation in this system's performance is characterized by drive system torque oscillations when the steering wheel is turned. A hazardous condition is introduced when the AWD system is required for traction control and the system either outputs oscillatory torque, or binds up at a time where smooth torque at each wheel is required to provide traction and directional control (e.g. snow and ice or rain conditions). Audi has stated that they do not consider this a safety issue. Audi is aware of the issue and has released a Technical Service…
Jul 31, 2026Engine
Received a malfunction drive train alert on a 2019 Audi with approximately 66,000 miles at the time. Took it in to have it addressed and was advised it needed a new Turbo. The turbo has since been replaced. However, a vehicle with very low miles should not be having any drive train issues. There is a class action lawsuit against Audi for the same issue. However my vehicle was not included. This is a known issue with Audi.
Aug 19, 2026Service brakes
Severe consequential safety defect involving total anti-lock braking system (ABS) failure stemming from a manufacturer recall defect and volatile CAN-bus network conditions during repair. This vehicle has less than 7,500 miles and has been grounded at an authorized dealership, Audi Brooklyn- Lic# [XXX], 700 Hicks Street, Brooklyn, NY 11231, for exactly 20 days since being flatbed-towed on [XXX], due to total power failure caused by the known manufacturing defect of clogged sunroof drains flooding the critical interior electrical network. The dealership replaced the comfort control module under the VIN recall warranty. However, during the dealer's active programming phase of this recall…
Aug 20, 2026Visibility/wiper
2019 Audi Q5 had the hardware fail which controls the rear view camera (controls other functions too) It's known as the MMI and the replaced part says "MIB2 Main-Unit" on the housing. I have the old part that the dealer replaced in my possession. Dealer confirmed the part was broken and would require replacement. not having a rear camera impacts safety in parking lots, backing in to streets etc, as well as increased risk of backing off the road esp in tight settings. there was no initial warning - it 100% stopped working then would give some warnings or random short term use the past 3 months while scheduling replacement. Completely unreliable for day to day safety, as we back on to a busy…
May 1, 2026Service brakes
Went to Mavis on Weber Rd in Bolingbrook, IL for front brake replacement on June 6, 2026. It took 6.5 hours when I was originally told when I called to schedule the appointment it would only take 1.5 hours, so it was obvious that something was wrong. Within 100 yards of leaving their parking lot after the service appointment, an obvious clattering was present. I immediately called them to let them know the replacement had not been performed correctly. Booked appointment with Audi of Naperville first thing Monday morning to have them fix whatever was wrong - the earliest appointment I could get was June 11. Drove the car until Wednesday evening when something went very wrong and constant…
Jun 6, 2026Air bags
Seat occupancy sensor, it's associated with code "B12251B".
Jun 27, 2026Electrical system
2019 Audi q5 drive system malfunction/start stop malfunction. Error code will come on randomly in traffic and when you try to put your foot on the gas it hesitates and you need to push harder on the gas. Car will also lose acceleration power and take longer to reach desired speed. Drive system malfunction light will come on as well as an error stating start/stop system malfunction. Have had multiple sensors and battery replaced with only temporary results. Start stop malfunction will come on randomly at any time and then go away for a certain amount of time and come back again. This malfunction is constantly going on and off and is sometimes dangerous because you donât know when it will…
Apr 22, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.