*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine and engine cooling
The contact owns a 2015 Cadillac Escalade ESV. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the variable valve timing, resulting in damage to the engine. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the…
Apr 18, 2025 · 89,000 milesEngine
CAR AT 56000 MILES WOULD NOT SHUT OFF. REASON WAS THE CHASSIS CONTROL,MODULE WAS IMPROPERLY DESIGNED AND WAS LEFT EXPOSED ALLOWING SNOW TO CORRODE THE MODULE. CADILLAC REFUSED TO PAY FOR THE REPAIR THAT INCLUDED $650 IN DIAGNOSTIC TIME
Apr 25, 2019 · 57,213 milesEngine
EXHAUST GAS ENTERS CABIN WHENEVER STATIONARY. EVEN AT BRIEF TRAFFIC SIGNALS, FUMES QUICKLY ENTER VEHICLE. CAR IS LESS THAN 4 YEARS OLD.
Nov 13, 2018 · 67,000 milesElectronic stability control (esc)
MY 2015 CADILLAC ESCALADE HAS BEEN IN THE SHOP FOR 50+ DAYS SINCE PURCHASING IN 2015 FOR DEFECTIVE BRAKES, TRANSMISSION, TRIM, TECHNOLOGY, CHASSIS, ELECTRICAL, AND HVAC. I HAVE CONTACTED GM AND THEY DON'T WANT TO REPURCHASE THE VEHICLE. THE VEHICLE IS CONSTANTLY IN THE SHOP FOR PROBLEMS AND IT IS NOT A VEHICLE THAT SHOULD BE OPERATED ON PUBLIC ROADWAYS. NUMEROUS PARTS OF MY TRANSMISSION HAVE BEEN REPLACED/REPROGRAMMED/REBUILT BEFORE DUE TO DEFECTS IN DESIGN AND BUILD QUALITY. THE TRANSMISSION CONSISTENTLY VIBRATES, JERKS AND SHUTTERS WHEN DRIVING, POPS AND CREAKS WHEN STOPPED AND CLUNKS WHEN LAUNCHING FROM STOP OR ROLLING STOP. THE TRANSMISSION CAUSES THE CAR TO TAKE OFF IN 4TH GEAR RATHER…
Feb 14, 2018 · 40,000 milesVisibility/wiper
TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE ESV. WHILE DRIVING IN THE RAIN, THE AIR CONDITIONER CONDENSER FRACTURED AND THE AIR CONDITIONER FAILED TO WORK. THE FAILURE CAUSED THE WINDOWS TO FOG UP AND IMPAIRED THE DRIVER'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER (CADILLAC OF MAHWAH, NJ) WHO STATED THAT THE PART WAS UNAVAILABLE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE. THE MANUFACTURER PROVIDED THE CONTACT A RENTAL VEHICLE FOR THREE DAYS. THE VEHICLE WAS REPAIRED AFTER SEVEN WEEKS WHEN THE PART WAS LOCATED. THE CAUSE OF THE FAILURE AND REPAIR PART WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.
Mar 25, 2016 · 7,500 milesUnknown or other
THERE IS A DEFECT IN THIS VEHICLE WHERE THE LOWER ANCHORS (LATCH) FOR THE 2ND ROW PASSENGER SEAT ARE ASYMMETRIC - WITH THE INBOARD ANCHOR BEING BOTH LOWER, AND PROTRUDING FARTHER OUT, THAN THE INBOARD LOWER ANCHOR. THIS VEHICLE HAS 2 CAPTAIN'S CHAIRS IN THE 2ND ROW - BOTH FEATURE LOWER ANCHORS (LATCH). A PICTURE OF THE 2ND ROW DRIVER'S SEAT IS ALSO ATTACHED TO SHOW THAT THESE LOWER ANCHORS ARE SYMMETRICAL AS THEY SHOULD BE. THE PICTURE OF THE 2ND ROW PASSENGER SEAT SHOWS THESE LOWER ANCHORS TO BE ASYMMETRICAL. THIS VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH. IN THE PAST THE CLEK FOONF CHILD RESTRAINT WAS ATTACHED USING RIGID LATCH IN THE 2ND ROW PASSENGER SEAT OF THIS VEHICLE.
Sep 26, 2016Electrical system
TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE ESV. WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONING ACTIVATED, THE HEAT INDEPENDENTLY TURNED ALL THE WAY UP IN THE REAR OF THE VEHICLE WITHOUT WARNING. THE HEAT CAUSED ONE OF THE OCCUPANTS TO PASS OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THAT THE COMPUTER HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Sep 7, 2015 · 6,000 milesVehicle speed controlCrash
ACCELERATION FOR NO REASON. I WAS BACKING OUT OF A PARKING SPOT AND I PUT THE CAR IN REVERSE. I WAS NEARING THE EDGE OF THE CURB ON MY RIGHT FRONT WHEEL SO I STEPPED ON THE BRAKE, STOPPED THE CAR, AND SHIFTED INTO DRIVE SO I COULD MOVE THE VEHICLE FORWARD TO AVOID HITTING THE CURB WHILE BACKING OUT . ONCE I SHIFTED INTO DRIVE, THE CAR WENT TO FULL ACCELERATION FOR NO REASON AND HIT A POLE AT FULL ACCELERATION APPROXIMATELY 5 FEET AWAY.
May 13, 2015 · 9,170 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.