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Model year record

2017 Cadillac Escalade ESV recalls & problems

The 2017 Cadillac Escalade ESV has 1 safety recall and 38 owner complaints on file with NHTSA. The most-reported problem area is service brakes (11 complaints).

Recalls1safety recalls
Complaints38filed by owners
Crashes · fires4 · 1reported in complaints
NHTSA overall4 ★crash-test stars
2017 Cadillac Escalade ESV in an NHTSA crash test
NHTSA crash test

Safety recalls

Seat beltsSep 8, 2016

Pretensioner

Recall 16V6510003,640,162 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Components: Seat belts › Pretensioner; Air bags › Frontal › Sensor/control module-inactive; Air bags › Frontal

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2017 Cadillac Escalade ESV SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk21.2%

Forward collision warning: Optional · Lane departure warning: Optional

2017 Cadillac Escalade ESV SUV RWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk20.4%

Forward collision warning: Optional · Lane departure warning: Optional

2017 Cadillac Escalade ESV NHTSA side crash test
NHTSA side barrier crash test
2017 Cadillac Escalade ESV NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Service brakes1120018,000 mi
Engine10000—
Power train910026,500 mi
Unknown or other4001—
Electrical system4000—
StructureBody2001—
Suspension2001—
Exterior lighting1000—
Seats1010—
Service brakes, hydraulicFoundation components › Master cylinder1100—
Wheels1000—
Visibility/wiper1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.