*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
Engine failure
Apr 3, 2026Electrical systemFire
We were on our way home from charlotte nc where the suv sat for a week while we were on vacation. Less than an hour of traveling home we smelled something burning so my husband pulled over, turns the suv off, and we looked on the outside at the tires. We didnât see anything no smoke, no flat tires, so we look back in the suv and there was smoke all inside. We opened my passenger door and the smoke was coming from the door column that houses the seat belt. We had water in a cooler so he poured some on the area and I called 911. While waiting on the fire department the suv was still smoking but he couldnât get the column cover off to see where it was coming from.Then fire starts flaming…
Apr 25, 2026Engine
2018 Cadillac Escalade ESV Platinum, 6.2L V8 L86 engine, under 100,000 miles. Engine seized and was towed to an authorized GM dealership. Teardown confirmed a spun and twisted rod bearing resulting in complete crankshaft seizure, documented by the dealer as non-serviceable per GM, requiring full engine replacement. Component is available for inspection. Prior to seizure, the vehicle experienced a highway stall preceded by a harmonic balancer failure, belt system failure, and charging system collapse. The vehicle lost propulsion at highway speed, creating a crash risk to myself and other drivers. The failure mode, spun rod bearing with crankshaft damage, is physically identical to the defect…
Mar 31, 2026Engine
Traction light and engine light flashing at 95,900 miles took Cadillac ESV to authorized dealer and he advised their was a misfire on cylinder 3 after several attemps to repair now advising he hear a knocking in engine that needs to be replaced.
Jan 21, 2026Unknown or other
Cue system delamenated cracking glass options not working correctly Many recalls for cue GPS entertainment system in all Cadillacs. This needs to be addressed because safety system backing up doesn't work properly. Cadillac has had problems with this part since 2014 recall and with lemon law class action on many Cadillacs for this same problem. Even if I purchase new cue laminated glass still happens in gel on glass. This is a major flaw and Cadillac knows there is a major problem .1500.00 for new cue system and problem still happening because of weather where car sits .the government needs to address because it's a safety issue when system doesn't work. Heat wont work cameras or radio!…
May 5, 2025Electrical systemFire
Vehicle caught fire in seatbelt harness
Jul 31, 2025Engine
Engine started making strange noises and i had to pull over due to it not driving correctly. I was stranded two hours from home. There were no warning lights. I have a video of the noise it was making. Upon getting it towed back to a local mechanic I was told I have the 6.2 GM engine that has been recalled on other vehicles. I found out that the lifters and cam shaft were bad along with the bearings in my engine. I also had to replace the timing chain. My vehicle only has less than 170,000 miles on it. The car was serviced regularly. A local mechanic has already repaired the problem.
Jul 6, 2025Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2018 Cadillac Escalade ESV. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 108,000 and at the time of registration, it was discovered that the mileage was 230,000.
May 19, 2025 · 230,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
