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2020 Cadillac Escalade ESV recalls & problems

The 2020 Cadillac Escalade ESV has 2 safety recalls and 22 owner complaints on file with NHTSA. The most-reported problem area is engine (14 complaints).

Recalls2safety recalls
Complaints22filed by owners
Crashes · fires3 · 0reported in complaints
Injuries · deaths3 · 0reported in complaints

Safety recalls

TiresFeb 25, 2021

Tires

Recall 21V11500033,838 vehicles

Problem
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Fuel system, gasolineNov 21, 2019

Delivery › Fuel pump

Recall 19V837000502 vehicles

Problem
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Risk
Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Fix
GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2020 Cadillac Escalade ESV SUV 4WD

OverallNot Rated
Frontal crashNot Rated
Side crash★★★★★
Rollover★★★★★
Rollover risk21.2%

Forward collision warning: Optional · Lane departure warning: Optional

2020 Cadillac Escalade ESV SUV RWD

OverallNot Rated
Frontal crashNot Rated
Side crash★★★★★
Rollover★★★★★
Rollover risk20.4%

Forward collision warning: Optional · Lane departure warning: Optional

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine14000—
Air bags4303—
Wheels4303—
Fuel/propulsion system3202—
StructureBody2000—
Power train2000—
Steering1101—
Service brakes1000—
Forward collision avoidanceWarnings1000—
Lane departureWarning1000—
Electrical system1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.