*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
The contact owns a 2013 Cadillac Escalade. The contact stated that while his wife was driving at highway speeds, the "Engine Power Reduced" message was displayed on the instrument panel. The contact stated that the vehicle lost power while depressing the accelerator pedal. The vehicle was pulled over to the shoulder of the highway. The contact stated that his wife was panicked due to the abrupt failure and refused to drive the vehicle. Due to the ongoing failure, the vehicle was towed to the dealer on three separate occasions; however, the dealer failed to duplicate the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The…
Aug 1, 2023 · 100,000 milesEngine
The L87 in our Escalade had a catastrophic failure at 97,088 miles. We were told that the right cylinder head had failed which caused the lower main bearings to fail. We had the engine replaced with a newly rebuilt L87 on XXX (invoice date). The engine was rebuilt by GM. Our local shop procured it through Weisner GMC in [XXX]. The cost to us was $11,428.22. Fortunately, we were able to limp the car into our local shop. Now, this newly rebuilt engine has 11,056 miles on it and we are experiencing the same symptoms as the last. Those are: ticking during acceleration and very rough idling and a growling noise at low speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT…
Sep 26, 2024Vehicle speed control › Accelerator pedal
The contact owns a 2013 Cadillac Escalade. The contact stated that while driving approximately 72 MPH, the vehicle unexpectedly accelerated. The driver discovered that the accelerator pedal adjustment button had been inadvertently depressed by the wallet, causing the pedal position to change and resulting in the unexpected acceleration. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.
Mar 23, 2026 · 250,000 milesEngine
I am currently experiencing a concerning issue with my hybrid car, which has been stalling unexpectedly and shutting itself off while driving. This alarming behavior poses a significant safety risk, as it could potentially lead to a crash in critical situations, especially if it occurs during high-speed travel or in heavy traffic. Despite regular maintenance and inspections, the problem persists, and I am worried about the reliability of the vehicle. The intermittent nature of the stalling makes it particularly difficult to diagnose, and I am seeking expert assistance to resolve the underlying issue. It is crucial for me to ensure that my car operates safely and consistently to prevent any…
Feb 1, 2025Power train
The contact owns a 2013 Cadillac Escalade. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle downshifted unintendedly, and the vehicle shut off. The contact was able to veer to the side of the road. The check engine warning light and an unknown warning light were illuminated. The contact turned off and restarted the vehicle after waiting for a while. The contact resumed driving; however, the failure reoccurred. The contact turned off and restarted the vehicle. The contact then drove 10 MPH and parked the vehicle at her place of employment parking lot. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed…
Nov 25, 2022 · 130,000 milesSeat belts
All three seatbelts in the third row don't lock. I just got this car with only 100k miles on it and when installing my kids' car seats I found that none of them have the needed safety feature. They don't lock when pulled quickly or when pulled all the way out. Cadillac won't cover the repair.
Jun 1, 2022Air bags
2013 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED AFTER HAVING THE AIRBAG RECALL COMPLETED, THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE IT REPAIRED. THE DEALER ADVISED THE AIRBAG FAILURE TIMING WAS A COINCIDENCE AND REQUESTED AN INSPECTION/REPAIR FEE.
Feb 23, 2022Air bags
I'M PROVIDING MY VEHICLE INFORMATION FOR A RECALL CONCERNING TAMARA AIR BAGS
Nov 23, 2020
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.