*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
On XXX, my 2022 Cadillac Escalade (approx. 21,000 miles) shut down on its own while I was stopped in traffic on US-XXX in [XXX], near XXXairport. The dashboard then displayed 'Service Transmission.' I was able to restart the vehicle and it restarted with no issues, but a vehicle shutting down in live traffic is a safety hazard â if this happens while moving, or if it had not restarted, I and others could have been hit. No crash, fire, or injury occurred. I dismissed the dash message; I understand the fault code remains stored. There has been no dealer diagnosis yet. A VIN check on XXX showed 0 open recalls onM this vehicle. I am reporting this so it is on record as a possible safety…
Oct 23, 2026Electrical system
We bought my 2022 Cadillac Escalade brand new in mid July from a Cadillac dealership.. fast-forward early September ( I remember because my son was in a wedding at the end of September) and we were shopping for my son dress shoes. My son and I were tired after a long full day of shopping, and walked out to a dark parking lot only to find my brand new car would not start. It was about 9 PM, I do remember the exterior lights would come on, but the engine would not start. And then would not turn off. We waited until midnight (it was very scary)for roadside assistance to pick up my car tow it to the dealership. Then had to call an uber because my husband was out of town. Come to find out they…
Sep 15, 2022Engine
This is a POST-REMEDY FAILURE. Please associate with EA26005. The replacement engine installed in July 2025 under recall 25V-274 has now failed at approximately 16,000 miles. In August 2026 at 70,606 miles the check engine light illuminated and the vehicle ran roughly and felt like it would stall. The dealer performed GM campaign N252510321 (ECM software update), found nothing further, charged $325 in diagnostics and returned the vehicle after a factory reset. The light returned within a week with additional faults. On the second visit (RO 198718, 71,355 miles) the dealer found codes P0300 and P0304, swapped coil, wire and plug to known-good cylinders with the misfire following cylinder 4,…
Aug 20, 2026Engine
While driving approximately 55 mph on a public road, the 6.2L V8 (RPO L87) engine failed catastrophically and the vehicle lost propulsion. The pistons in cylinders 1 and 2 exploded and were ejected through both sides of the engine block. The vehicle was towed to Walnut Creek Cadillac (RO 189443, 55,262 miles). The dealer replaced the complete long block, radiator, oil cooler lines, intake manifold and catalytic converter under warranty, and the repair order records GM recall N252494000 / NHTSA 25V-274 (L87 Engine Loss of Propulsion) as completed and verified. The vehicle was out of service approximately one month. Loss of propulsion at highway speed created a serious crash risk.
Jul 12, 2025Unknown or other
My issue is with the telematics module that no longer functions as it should. My GPS, Super-Cruise, OnStar, WiFi, MyCadillac App, and all other so called safety features touted by OnStar are non-functional. If this isnât a legitimate concern, I apologize. Otherwise, please help with this widespread known issue.
Jun 1, 2026Engine
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled, and the engine seized. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that after the engine replacement, the low oil warning light unexpectedly illuminated. The contact stated that the vehicle had previously been repaired for an oil consumption-related recall. The manufacturer was not made aware of the failure. The failure mileage was…
Mar 10, 2026 · 47,000 milesEngine
Currently receiving it's 4th engine (it has shut down on me while driving down the road, twice) onStar module has been replaced, radiator has been replaced (i think twice), sway bar has been replaced, front suspension problems multiple times (i don't remember all of them), coolant leak, for some reason eats up front tires in about 10K miles and nobody can explain why (discount tire says they have never seen anything like it), flashes error codes on me constantly. this has all been going on since i bought the car in October of 2022. I keep taking it in and they "fix" it and then send me on my way only for me to end up right back where we started.
Aug 20, 2026Engine
I am filing this complaint regarding my 2022 Cadillac Escalade and serious concerns about how a safety-related engine issue and recall were handled. I purchased my Escalade new and have consistently maintained it at the Cadillac dealership, following all recommended oil-change and maintenance intervals. Over approximately two years, I had multiple service appointments where I waited more than four hours for what I believed was simply an oil change. I now have documentation showing my vehicle had little to no oil in the engine while the vehicle still indicated more than 40% oil life remaining. Despite these repeated visits, I was not clearly informed of the seriousness of what was happening…
Dec 31, 2001
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.