The 2020 Cadillac Escalade has 2 safety recalls and 14 owner complaints on file with NHTSA. The most-reported problem area is engine (6 complaints).
Recalls2safety recalls
Complaints14filed by owners
Crashes · fires2 · 1reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Tires
NHTSA recall 21V115000 · Feb 25, 2021 · 33,838 vehicles
Problem: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Fuel system, gasoline › Delivery › Fuel pump
NHTSA recall 19V837000 · Nov 21, 2019 · 502 vehicles
Problem: General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Risk: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Fix: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2020 Cadillac Escalade SUV 4WD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
22.8%
Forward collision warning: Optional · Lane departure warning: Optional
2020 Cadillac Escalade SUV 2WD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
21.9%
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Escalade 2WD
17mpg combined
City / highway
14 / 23 mpg
Fuel
Premium Gasoline
6.2 L · 8 cyl · Automatic 10-spd · Rear-Wheel Drive · about $4,850/year to fuel
Escalade 4WD
17mpg combined
City / highway
14 / 21 mpg
Fuel
Premium Gasoline
6.2 L · 8 cyl · Automatic 10-spd · 4-Wheel Drive · about $4,850/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jul 30, 2026Power train ABS lights come on, engine misfireing, camshaft position senor codes, and vehicle will lunge at stop light. Bought the car 30 days ago and has been in service at the dealership for the past 3 weeks.
Apr 24, 2026Engine My vehicle doesnât even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.
Nov 20, 2025Engine Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at that same dealership No warning light or any other symptoms prior to the problem. I have a copy of the receipt and the complete work order from the dealership.
Mar 8, 2026Engine Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like itâs going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot of driving, I have been afraid to drive the car. Sewell Cadillac is aware of the engine problem and they informed me I need a $10,000 engine replacement! My 2020 engine falls outside of the current recall by one year. I feel as if GMC should be responsible for this unbelievable and totally unexpected problem! I have several friends who are experiencing the same issues with their GMC with the same…
Mar 2, 2026Engine Noticed smoke in rear view mirror while driving at 65 mph. Towed to repair facility. Engine has a piston rod broken and pushed through the block.
Feb 2, 2026Power train THE CALAPSABLE LIFTERS HAVE FAILED AND I NEED TO HAVE THEM REPLACED AS WELL AS THE CAM SHAFT. WHY ISNTTHE 2020 ESCALADE ON THE RECAL LIST OF 6.2L ENGIN RECALLS?
Jan 12, 2026 · 55,571 milesEngine and engine cooling The contact owns a 2020 Cadillac Escalade. The contact stated that while starting and driving at an undisclosed speed, the engine made abnormal sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,571.
Jun 1, 2025Engine Scary, driving with my 3 kids. Engine lights and hazard lights saying pull over. Loud sound coming from the hood. We immediately pulled over. Dealership and private Mechanic told us we need a new engine. We just spent $15k on a new transmission. Dealership wonât help us, said our 2020 wasnât part of the recall. We canât find an engine if our life depended on it. Itâs the same engine as the recall yet they havenât recalled the 2020 engine yet. The dealership didnât even tell us what to do or where to complain besides their dealership. No help. Our Cadillac now sits un drive-able. We have to try to get a loan and buy another vehicle. So upset. GMC is not admitting ANYTHING with…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.