*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › Body
The panoramic sunroof glass on my 2025 Cadillac Escalade shattered on its own on October 11, 2026. Nothing struck the glass, and there was no impact, debris, or collision. The vehicle has about 26,000 miles and is under factory warranty, but the dealership denied warranty coverage. After the glass was replaced, broken glass shards are still lodged in the sunroof shade track and grind whenever the shade opens or closes, and pieces of glass were found on the floorboard. Spontaneous shattering of overhead glass is a safety hazard to occupants. Other owners have reported the same failure (NHTSA ODI 11708639, 11727950, 11557285, 11489359).
Oct 11, 2026Electrical system
On [XXX], at approximately 15,200 miles, my 2025 Cadillac Escalade V developed multiple warnings while I was driving at highway speed. These included reduced acceleration, speed limited to 62 mph, service power steering, service traction control, rear axle system off, and unavailable forward-collision and adaptive-cruise functions. At one point, the speedometer displayed 0 mph while I was still traveling over 60 mph. The vehicle ultimately stopped in the roadway and required towing back to Crestmont Cadillac in Beachwood, Ohio. Becoming disabled in traffic and losing a reliable speed indication created a safety risk. I picked up the vehicle from Crestmont the previous day after…
Sep 5, 2026Engine
I had a 2023 Escalade that I was experiencing issues with. I decided to pay lot of money to get out of the 2023 and purchase a 2025 - which is what I was told would get me around the engine problems I was experiencing. Well that was quite the opposite. In 2025 Cadillac Escalade: 1. All the lights on the dashboard lit up and the engine seized up. It was at night with both of my kids scared. Had it towed in, and they diagnosed with with "spark" plugs as the issues. 2. I picked it up and proceed to drive to my field off [XXX] - the same thing happens. I am now 100 miles from home with a dead truck. It gets towed back to the dealership. At this point they called me and had to replace the engine…
Apr 22, 2026Service brakes
I rented this vehicle from Sixt at Washington National Airport on XXX at 11:53 AM with 21,343 miles on the odometer. That evening I was driving south on XXX in [XXX] with my father and my two children in the vehicle. The instrument cluster displayed multiple brake system warnings, including warnings that braking and slowing the vehicle could be impaired. I tested the brakes and found them substantially degraded. Slowing the vehicle required pressing the brake pedal with both feet. An exit was approximately one mile ahead. I reduced speed using two-footed braking, assisted by the upward grade of the roadway on the approach, and exited safely at [XXX]. I brought the vehicle to a stop in the…
Jun 17, 2026Engine
6.2L Engine failed while over 400 miles from home. GM (Cadillac) has been zero help in rectifying the expense in travel interruption knowing this issue exists. Took almost 45 days for them to get vehicle repaired. Since repair I have had multiple other issues that I'm pretty sure is 100% related to this replacement.
Jun 27, 2026Engine
On XXX, I was driving a 2025 Cadillac Escalade equipped with the 6.2L L87 V8 engine westbound on [XXX] in [XXX] at approximately 35 mph in normal traffic. Without any warning, noise, or dashboard indication, the engine shut down and the vehicle lost all motive power while in a travel lane. I was able to bring the vehicle to a stop, but the loss of power occurred in moving traffic and created a serious risk of a rear-end collision. The vehicle had approximately 24,000 miles at the time of failure. It has been maintained according to the manufacturer's schedule and has had no prior engine repairs. The vehicle was purchased new in XXX. GM Roadside Assistance was contacted and towed the vehicle…
Aug 24, 2026Engine
ENGINE FAILURE.CONFIRMED BY DEALER AFTER IT WAS TOWED TO THE DEALER. THE ONLY WARNING LIGHT IN THE DASH WAS: REDUCED ACCELERATION DRIVE WITH CARE. THERE WAS A MOMENTARY LEFT FRONT WHEEL LOCKUP AT HIGHWAY SPEED FOLLOWED BY ENGINE NOISE AND A BAD SMELL.
Aug 12, 2026Engine
I am filing a safety complaint regarding my 2025 Cadillac Escalade, which experienced a catastrophic engine failure while being driven on a public roadway with approximately 13,000 miles on the vehicle. While traveling from [XXX] to [XXX] , the vehicle suddenly lost power while in motion. A warning message appeared stating âPress to Start Again.â The engine shut off completely while driving, causing an immediate loss of propulsion. The vehicle went into neutral, and I was forced to maneuver to the side of the road to avoid a potentially dangerous situation. Once stopped, the vehicle would not restart. Multiple attempts were made using both the push-button ignition and key fob remote…
May 31, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
