Model year record

2014 Cadillac SRX recalls & problems

The 2014 Cadillac SRX has 2 safety recalls and 390 owner complaints on file with NHTSA. The most-reported problem area is exterior lighting (267 complaints).

Recalls2safety recalls

Complaints390filed by owners

Crashes · fires16 · 2reported in complaints

NHTSA overall5 ★crash-test stars

2014 Cadillac SRX in an NHTSA crash test — NHTSA crash test

1 recall for this model year carries an NHTSA do not drive advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

SuspensionJun 24, 2021

Rear

Recall 21V473000380,498 vehiclesopened after NHTSA action (ODI)

NHTSA advisory: do not drive affected vehicles until repaired.

Problem: General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

SuspensionSep 19, 2014

Rear

Recall 14V571000290,241 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2014 Cadillac SRX SUV FWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	17.9%

Forward collision warning: Optional · Lane departure warning: Optional

2014 Cadillac SRX SUV AWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	★★★★★
Rollover risk	16.4%

Forward collision warning: Optional · Lane departure warning: Optional

2014 Cadillac SRX NHTSA side crash test — NHTSA side barrier crash test

2014 Cadillac SRX NHTSA side pole crash test — NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

SRX 2WD

19mpg combined

City / highway	17 / 24 mpg
Fuel	Regular Gasoline

3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,550/year to fuel

SRX AWD

18mpg combined

City / highway	16 / 23 mpg
Fuel	Regular Gasoline

3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,700/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Exterior lightingHeadlights; Turn signal	267	8	0	0	58,000 mi
Electrical system	39	1	1	0	60,000 mi
Unknown or other	29	0	0	1	58,000 mi
Visibility/wiper	25	0	0	0	47,901 mi
Power trainAxle assembly; Automatic transmission	21	2	0	0	40,000 mi
Suspension	19	4	0	2	73,360 mi
Service brakes	10	3	0	0	54,500 mi
Vehicle speed controlAccelerator pedal	7	1	0	2	28,000 mi
Engine	5	0	1	0	—
Seats	5	0	1	1	—
StructureBody	5	1	0	2	60,000 mi
Steering	5	1	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Power train
I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it the vehicle to a GMC dealership first and was told my car was Cadilliac made and to take it to Cadillac dealership. So I drove 45 minutes to the dealership and paid another diagnostic fee and told it was old codes and they cleared those out . I came back two weeks later with this same issue. Since no one can tell me the issues with my vehicle I'm very concern about this jerk that the car does. it feels like when I go to stop the back of the car still wants to keep going. And…
Jul 2, 2025
Exterior lighting
I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. Iâm not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue
Jan 2, 2025
Power train
Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.
Jul 22, 2026
Power train
At lower speeds, especially after coasting, my car will lag for a few seconds before jerking forward. Also today I was coasting going about 25 mph and tried to accelerate and I pushed the pedal down and it wasnât doing anything for several seconds then decided to start speeding up. No warning lights have come on. This has been happening for a bit but today was the first time I was concerned for my safety as I was out on a major highway
May 26, 2026
Service brakes
ABS module is bad, no ABS braking. Brake light on and ABS light on. Module is no longer produced or available. With this said, I am not going to be able to pass inspection in my state therefore leaving my perfectly good car to sit. As is, I am afraid to drive it due to this braking issue especially in rain.
Nov 1, 2025
Service brakes
ABS- TRACTION CONTROL- BRAKE- POWERSTEERING ALARM APPEARS STATING TO DRIVE WITH CAUTION- HAVE TAKEN THE VECHICLE IN FOR SERVICE AND THEY STATE THEY CAN NOT REPAIR THE ALARM- I ASKED IF THIS WOULD NOT BE CONSIDERED A RECALL ISSUE DUE TO SAFTEY ISSUE. AS THE CAR STATES IT IS NOT SAFE TO BE DRIVEN- AS I SEE THIS A AN IMMINATE SAFTEY HAZARD AS THE POWER STEERING DOES NOT WORK AND ABS BRAKE DOES NOT WORK AND TRACTION CONTROL DOES NOT WORK.
Mar 30, 2026
Exterior lighting
Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.
Mar 23, 2026
Exterior lighting › Headlights
The contact owns a 2014 Cadillac SRX. The contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. The contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat and melt. The headlights were inoperable. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
Mar 11, 2026 · 73,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Rear Toe Link Adjuster SeparationClosedLed to recall 21V473000
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect…
PE20019 · opened Nov 6, 2020 · closed Dec 23, 2021