*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Vehicle speed control
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depressing the accelerator pedal. Occasionally, the vehicle lurched forward suddenly. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The failure mileage was 129,000.
Jun 15, 2026 · 129,000 milesElectrical system
iâm unsure if the person i bought this vehicle from had the codes wiped before selling to me, but there were NO lights on dash for 3 days after minimal driving only to work and back, then all of a sudden the check engine light came on, and in the info box it would pop up saying âservice stability systemâ - i took to oâreileyâs to see what it was for, apparently it was the ECM (electronic computer module) which essentially controls like everything. days go by i donât do anything more about it and drive as usual to work, and it starts overheating, and smoking like crazy, but doesnât say itâs hot on my dash, so i had no idea how hot it got or anything. i got to work, worked my…
Jun 18, 2026Engine
I purchased my car in 2020 and have had this issue recently come up. I have coolant that is vanishing from my car but not dripping to the floor. I've learned since then that there was a recall on my car for my water pump which causes this exact issue which has caused a related check engine light to appear. It seems unfair to me that there's a recall on my car that was taken away after one year despite it still not being replaced, and purchasing my car not knowing of this recall not being done and the window closing I feel should be rectified. I will be notifying GM about this matter as well. Thank you for your time and consideration on this matter
Mar 18, 2020Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2011 Chevrolet Cruze. It was discovered that there was a mileage discrepancy. The vehicle was a private in April 12th 2026. At the time of purchase, the vehicle mileage was 135,000 The contact stated that the next day when retrieving the title they noticed the mileage discrepancy. The contact spoke withe seller who then stated it was the same mileage they were told when they received the vehicle and had since replaced the engine therefore the engine mileage would not show at the DMV. The contact looked up the CarFax and saw the same mileage discrepancy with a mileage of over 300,000. When the contact took the vehicle to the dealer for an air bag…
Apr 13, 2026 · 300,000 milesPower train
The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the…
Apr 1, 2026Engine
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the traction control warning light was illuminated. The check engine warning light illuminated shortly after the vehicle was purchased. The contact stated that the vehicle was shaking erratically, and the engine was abnormally loud. In addition, the RPM was elevated. The contact stated that the vehicle lost motive power and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was…
Apr 1, 2026 · 12,000 milesEngine
The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir has been changed, the cadilatic converter has been changed. Still running over hot. We continue to check oil and coolant levels, making sure they are where they need to be. Occasionally smoking.
Apr 1, 2024Power train
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift into the intended gear and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000.
Nov 17, 2025 · 230,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
