*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
It happened on [XXX] where the service engine light was on and died in the middle of traffic. This light was on after we purchased the vehicle but not on when we test drove it. I think the dealership knew about and are not wanting to fix it. Not the car want start at all. My son spent his hard earned money to purchase a car. We had to have it towed home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 9, 2026Engine
For the first question, Iâd strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature sensor, water outlet, turbocharger/turbocharger components, O-rings, multiple oil seals, and the head gasket. I have also had other cooling and engine components repaired, although I no longer have a complete list of every component that has been replaced. Despite these repairs, the vehicle continues to experience overheating and coolant loss. The vehicle has also experienced…
Aug 21, 2026Air bagsCrash1 injury
My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.
Aug 11, 2026Power train
The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the failure had reoccurred. The vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Jul 25, 2026 · 45,000 milesAir bagsCrash1 injury
The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was…
Jul 12, 2025 · 14,302 milesEngine
Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer displayed. Told to return when the light reappeared. The car stalls and the acceleration was an issue, especially for a 19 year old inexperienced driver. This put her life and those around her in danger. Took the vehicle back on 6/5 and had to leave it. No vehicles available or offered while the car was in the shop. This time they scanned the vehicle and came up with the same P0299…
May 25, 2026Electrical system
The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted again, and it was diagnosed that the circuit board would slip inside the key fob itself, causing the malfunction. The key fob was replaced. The manufacturer was informed of the failure, and due to the vehicle no longer being covered under warranty, they opened and then closed a case. The failure mileage was approximately 82,000.
Apr 1, 2026 · 82,000 milesAir bags
The contact owns a 2014 Chevrolet Cruze. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign Number: 25V764000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
May 27, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.