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Model year record

2016 Chevrolet Cruze recalls & problems

The 2016 Chevrolet Cruze has 4 safety recalls and 250 owner complaints on file with NHTSA. The most-reported problem area is engine (102 complaints).

Recalls4safety recalls
Complaints250filed by owners
Crashes · fires19 · 6reported in complaints
NHTSA overall4–5 ★crash-test stars
2016 Chevrolet Cruze in an NHTSA crash test
NHTSA crash test

Safety recalls

Fuel system, gasolineMay 10, 2018

Fuel system, gasoline

Recall 18V304000111,966 vehicles

Problem
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Fix
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
SeatsJan 26, 2017

Front assembly › Head restraint

Recall 17V05700017,197 vehicles

Problem
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Fix
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
Electrical systemJul 5, 2016

Ignition

Recall 16V5020008,367 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Components: Electrical system › Ignition; Power train › Automatic transmission › Control module (tcm/pcm/tecm)

Exterior lightingJul 1, 2016

Headlights

Recall 16V49800032,913 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk
Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
Fix
GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2016 Chevrolet Cruze 4 DR FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk10.7%

Forward collision warning: Optional · Lane departure warning: No

2016 Chevrolet Cruze Limited 4 DR FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk10.9%
2016 Chevrolet Cruze NHTSA side crash test
NHTSA side barrier crash test
2016 Chevrolet Cruze NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Cruze

34mpg combined
City / highway30 / 40 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $1,950/year to fuel

Cruze Premier

34mpg combined
City / highway30 / 40 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $1,950/year to fuel

Cruze Limited Eco

33mpg combined
City / highway28 / 40 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $2,050/year to fuel

Cruze

32mpg combined
City / highway28 / 39 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $2,100/year to fuel

Cruze Limited Eco

30mpg combined
City / highway26 / 37 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic 6-spd · Front-Wheel Drive · about $2,250/year to fuel

Cruze Limited

30mpg combined
City / highway26 / 36 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,250/year to fuel

Cruze Limited

30mpg combined
City / highway26 / 37 mpg
FuelRegular Gasoline

1.4 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $2,250/year to fuel

Cruze Limited

29mpg combined
City / highway25 / 35 mpg
FuelRegular Gasoline

1.8 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $2,300/year to fuel

Cruze Limited

26mpg combined
City / highway22 / 34 mpg
FuelRegular Gasoline

1.8 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine10232166,247 mi
Electrical system5924140,500 mi
Unknown or other4322153,000 mi
Fuel/propulsion system3510148,000 mi
Power trainAutomatic transmission › Internal › Clutches/bands; Automatic transmission › Control module (tcm/pcm/tecm)3101048,000 mi
Air bags21120871,000 mi
Steering1810157,000 mi
Service brakes1820138,600 mi
Electronic stability control (esc)1610160,000 mi
Vehicle speed control1120132,750 mi
StructureBody800057,000 mi
Exterior lighting600055,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.