2002 Chevrolet Silverado 3500 recalls & problems

Safety recalls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

• Fuel system, gasoline

  2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TIME OF SALE AND DELIVERY. *JS

  Sep 18, 2015
• Service brakes

  WHEN POSITIONING MY TRUCK TO HOOK UP MY 5TH WHEEL CAMPER I LOST MY BRAKES. THERE WAS NO WARNING OF ANY KIND AND I WASN'T SURE UNTIL I GOT OUT AND SAW THE PUDDLE . EVEN AFTER MOVING THE TRUCK AN LOSING MORE FLUID THERE WAS STILL NO WARNING. I HATE TO THINK IF HAD HOOKED UP AND BEEN DOWN THE HIGHWAY WHEN CORRODED METAL LINES BLEW OUT!

  May 24, 2016 · 145,000 miles
• Power trainCrash

  WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY…

  Nov 11, 2013 · 40,213 miles
• Service brakes

  TL* THE CONTACT OWNS A 2002 CHEVROLET C/K 3500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TRAVELING INTO THE INTERSECTION UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

  Oct 16, 2003 · 22,000 miles
• Engine

  TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 500.

  Dec 5, 2001 · 500 miles
• Tires

  I HAVE HAD 2 OF THEM FAIL ON MY WORK TRUCK. BOTH HAD VERY LOW MILES. TIRES COMPLETELY BLEW OUT.

  Jul 3, 2013
• Service brakes

  BRAKE LINE FAILURE. COMING TO STOP LIGHT, BRAKES WENT OUT CAUSING ME TO RUN THE LIGHT ALMOST CAUSING MAJOR ACCIDENT. THIS HAPPENED IN FEB 2013. HAD BRAKE LINE REPAIRED. IN JUNE 2013 SAME THING HAPPENED AGAIN / DIFFERENT BRAKE LINE. NEED TO REPLACE ALL BRAKE LINES. *TR

  Feb 4, 2013 · 160,000 miles
• Service brakes

  WHILE STOPPING; BRAKE PEDAL WENT TO THE FLOOR AND WAS BARELY ABLE TO STOP VEHICLE. IF I HAD BEEN DIVING @ HIGHWAY SPEED I WOULD NOT HAVE BEEN ABLE TO STOP AND WOULD HAVE BEEN IN A BAD ACCIDENT. AFTER GETTING OUT OF VEHICLE, FOUND BRAKE FLUID LEAKING ON GROUND UNDER VEHICLE THAT WAS COMING FROM ABOVE LEFT FRAME MEMBER JUST TO REAR OF FIREWALL @ LOCATION WERE BRAKE LINES ALL COME TOGETHER. THERE WAS A LINE OF BRAKE FLUID ON PAVEMENT THE ENTIRE DISTANCE THAT I HAD BEEN TRYING TO STOP. BRAKE LINES APPEARED TO BE RUSTED THRU ALSO OBSERVED THAT FUEL LINES BADLY RUSTED ALSO. I HAVE SINCE FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH CHEVROLET TRUCKS AND THAT GM HAS MADE A KIT TO REPAIR PROBLEM.…

  Nov 10, 2012 · 65,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• HYDRAULIC PUMP FAILRESClosedLed to recall 05V005000

  GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

  EA04012 · opened Apr 30, 2004 · closed Feb 28, 2005
• HYDRAULIC PUMP SHAFT FAILURESClosed

  THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS…

  PE04004 · opened Jan 8, 2004 · closed Apr 30, 2004