Model year record

2007 Chevrolet Silverado 3500 recalls & problems

The 2007 Chevrolet Silverado 3500 has 5 safety recalls and 39 owner complaints on file with NHTSA. The most-reported problem area is air bags (12 complaints).

Recalls5safety recalls

Complaints39filed by owners

Crashes · fires1 · 2reported in complaints

Injuries · deaths2 · 0reported in complaints

Safety recalls

Air bagsJan 10, 2020

Frontal › Passenger side › Inflator module

Recall 20V011000699 vehiclesopened after NHTSA action (ODI)

Problem: General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the front passenger or other occupants resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began February 11, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N192290990.

Air bagsMay 28, 2015

Frontal › Passenger side › Inflator module

Recall 15V324000330,198 vehiclesopened after NHTSA action (ODI)

Problem: General Motors LLC (GM) is recalling certain model year 2007-2008 Chevrolet Silverado 2500HD and 3500HD trucks manufactured November 28, 2006, to August 29, 2008, and 2007-2008 GMC Sierra 2500HD and 3500HD trucks manufactured November 27, 2006, to August 29, 2008. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants, potentially resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on July 27, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's numbers for this recall are 15438 and 15817.

Electrical systemJul 2, 2014

Electrical system

Recall 14V4070009,371 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Fix: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

Electrical systemJun 4, 2010

Electrical system

Recall 10V2400001,365,070 vehicles

Problem: GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Fix: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

EquipmentNov 19, 2009

Appliance › Air conditioner

Recall 09V456000269 vehicles

Problem: CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Risk: THIS DEFECT COULD RESULT IN A FIRE.
Fix: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Air bags	12	1	0	2	25,000 mi
Engine and engine coolingExhaust system	5	0	0	0	7,000 mi
SteeringGear box › Shaft pitman	4	0	0	0	—
Fuel system, dieselDelivery › Hoses, lines/piping, and fittings	3	0	0	0	7,779 mi
Power trainAutomatic transmission › Cooling unit and lines; Automatic transmission	3	0	0	0	41,000 mi
Service brakes	3	0	0	0	82,000 mi
Engine	3	0	1	0	55,325 mi
Electrical systemWiring › Front underhood	2	0	1	0	—
Back over preventionWarnings › External/pedestrian alert	1	0	0	0	—
Vehicle speed control	1	0	0	0	—
Fuel system, gasoline	1	0	0	0	—
Seat belts	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

EngineFire
The contact owned a 2007 Chevrolet Silverado. The contact stated that while driving at 65 MPH, the contact noticed smoking coming from the under the front vehicle. The contact mention he pulled over the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the back of the engine. No injuries were sustained. No medical attention. The contact dialed 911 and there no police report filed. The fire department extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a local tow lot. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 377,000.
Jun 2, 2026 · 377,000 miles
Steering › Gear box › Shaft pitman
I purchased my new 2007 Chevy duramax diesel with an already installed fabtech lift kit. My pitman arm has snapped 3 times since I purchased my truck leaving me with complete steering loss. I have had to replace all steering components several times. My truck is unsafe due to a fabtech lift kit that the dealer installed before I purchased it. Led Schwab was the installer. I have several complaints with nhtsa and vsh.
Jun 1, 2010
Steering
Rattling noise in intermediate shaft of steering column and key tumbler is sticky
Aug 14, 2023
Fuel system, diesel › Delivery › Hoses, lines/piping, and fittings
TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE REFUELING, DIESEL FUEL SPRAYED BACK OUT OF THE FILLER NECK. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE FILLER NECK TO THE FUEL TANK WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE FAILURE MILEAGE WAS 285,064.
Aug 1, 2017 · 285,064 miles
Service brakes
WHILE DRIVING AT ABOUT 35 MPH, I HAD TO STOP FOR A GARBAGE TRUCK DOING A TRASH PICKUP. WHEN I APPLIED THE BRAKES ON MY PICKUP, THE BRAKES TOTALLY FAILED AND I NEARLY DROVE ANOTHER CAR INTO THE BACK OF THE GARBAGE TRUCK. THAT AVERTED CRASH WOULD CERTAINLY HAVE KILLED THE CAR'S DRIVER. I AVOIDED A CRASH BY A RAPID TURN INTO THE ONCOMING LANE JUST AS A CAR COMING TOWARD ME CLEARED THE OPPOSING LANE. MY TRUCK HAS BEEN MAINTAINED PROFESSIONALLY AND THE BRAKE FAILURE WAS A GREAT SHOCK TO ME. MY TRUCK IS A 2007 CHEVY SILVERADO 3500 DUALLY.
Jul 8, 2019 · 150,000 miles
Steering
WHILE DRIVING AT ANY SPEED, STEERING WHEEL SHAKES, SLIGHTLY, YET NOTICEABLY. ANY SPEED. THE SHAKE IS CONSISTENT, FEELS WORSE WHEN TURNING OR(DRIFTING) RIGHT I ON FREEWAY. HAVE HAD STEERING GEAR BOX, PITMAN ARM, AND ROAD FORCE BALANCING PERFORMED, TO NO RELIEF. UPON SELF INSPECTION, LEFT WHEEL SEEMS (TIGHTER) AND NOT AS LOOSE TO HAND MANIPULATION, RIGHT WHEEL IS NOTICEABLY LOOSE WITH SLIGHT NOISE INDICATIVE TO A LOOSE OR WORN TIE ROD. VEHICLE WAS PURCHASED NEW. IT HAS BEEN TO 5 GM DEALERSHIPS TO ATTEMPT A FIX OF THIS PROBLEM. A LAWSUIT WAS FINALIZED APRIL 2019. GM WAS FORCED TO COMPENSATE OWNER YET NO FIX WAS PERFORMED.
May 13, 2017 · 5 miles
Unknown or other
TAKATA RECALL MY DASHBOARD HAS CRACKED IN THREE DIFFERENT SPOTS 2 AROUND PASSENGERS AIR BAG ONE OVER GAGE CLUSTER. NOT SURE IF CAR WAS IN MOTION OR SITTING WHEN IT HAPPEN.
Jun 14, 2015 · 230,000 miles
Air bags
"TAKATA RECALL" - I RECEIVED MY LETTER REGARDING THE PASSENGER SIDE AIRBAG RECALL DATED JULY 2015. I CONTACTED CORPORATE HEADQUARTERS AND THEY WERE NO HELP AND KEPT TELLING ME THE VEHICLE WAS "SAFE" TO DRIVE EVEN THOUGH THE LETTER SAYS DISCHARGE OF THE AIRBAG COULD CAUSE "INJURY OR DEATH TO OCCUPANTS." ON 2/15/17 I TOOK THE VEHICLE IN TO BLADE CHEVROLET AND ASKED THEM TO FIX THE RECALL. THEY JUST DOCUMENTED THAT THE PART IS NOT AVAILABLE. IT IS GOING ON TWO YEARS NOW - THIS IS UNREASONABLE. I CAN'T USE THE TRUCK FOR INTENDED USE - EXTENDED CAMPING TRIPS - OR EVEN SELL IT FOR TOP DOLLAR WITH A SAFETY RECALL THAT IS NOT BEING FIXED.
Jul 1, 2015

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Desiccated Air Bag Inflator RuptureOpen
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled…
EA21002 · opened Sep 17, 2021
NON-CRASH ENGINE COMPARTMENT FIRESClosedLed to recall 08V441000
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE AND IN RARE CASES IT MAY CAUSE A FIRE.AS A REMEDY, GM DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE. IN ADDITION TO THE SUBJECT VEHICLES, SEVERAL OTHER GM MODELS WITH THE HEATED WINDSHIELD WASHER FLUID OPTION ARE INCLUDED IN RECALL 08V-441:…
EA08010 · opened Jun 12, 2008 · closed Sep 8, 2008
NON-CRASH ENGINE COMPARTMENT FIRESClosed
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF THE FIRES WAS DETERMINED TO BE CAUSED BY AN ARSON EVENT.ODI HAS ALSO RECEIVED 5 REPORTS, 4 OF WHICH ARE OF DUPLICATIVE OF REPORTS PROVIDED BY GM, ALLEGING NON-CRASH ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.IN TOTAL, ODI IS AWARE OF 41 NON-CRASHENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES THAT ARE UNRELATED TO ARSON.EIGHT OF THE 41 FIRE ALLEGATIONS ALSO ALLEGE PROPERTY DAMAGE AS A RESULT OF THE FIRES.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-010) TO FURTHER ASSESS THE SCOPE, FREQUENCY, ORIGIN AND CAUSE OF THE ALLEGED NON-CRASH RELATED ENGINE…
PE08010 · opened Feb 4, 2008 · closed Jun 12, 2008