*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
THE PREVIOUS OWNER SAID THE BRAKES WORE QUICKLY BUT WE DIDN'T REALIZE HOW QUICKLY UNTIL WE HAD ISSUES AND GOT THE REPAIR INFORMATION. NEW BRAKES ABOUT EVERY 4 MONTHS ARE NEEDED. ONCE THEY START WEARING THE PADS AND ROTORS ARE GONE WITHIN A DAY. THIS TIME I NEARLY RAN INTO SOMEONE THEY DETERIORATED SO FAST. I'VE READ THIS SEEMS TO BE A PROBLEM WITH MANY MORE OF THE SAME VEHICLES
Oct 5, 2020Electrical system
I STOPPED TO GET GAS ANC CUT MY TRUCK OFF. I GOT BACK IN IT AND CUT IT ON AN DROVE ABOUT 30 YARDS I NOTICED A SMELL LIKE BURNING WIRES. SO I CUT IT OFF GOT OUT CHECKED THE OUTSIDE THE SMELL IS ONLY ON THE INSIDE. THEN I POPPED THE HOOD AN SMELLED THE SAME SMELL. I PUSHED IT AND PARKED IT. MY CLICKER IS NOT WORKING TO UNLOCK OR LOCK IT, THE LIGHTS WILL NOT GO OFF AND IT MAKES THE RINGING SOUND AS IF THE DRIVER DOOR IS OPEN EVEN WHEN IT'S NOT. I TOOK THE BATTERY OUT TO SEE IF IT WAS THAT BUT ITS FULLY CHARGED.
Nov 28, 2019 · 178,000 milesEngine
MY 1997 CHEVROLET SUBURBAN C-2500 IS LEAKING OIL FROM UNDERNEATH THE ENGINE AND MAKING ENGINE VERY "HOT". THIS HAPPENS WHEN I'M DRIVING THIS VEHICLE.I TOUCH THE ENGINE HOOD AND FEEL THAT IT'S VERY, VERY HOT. I JUST WENT HOME TO PREVENT ANY FIRE OR ACCIDENT. MY MECHANIC SAID IT'S NOT ORDINARY FOR THIS HEAVY DUTY TRUCK TO LEAK OIL WITH ONLY 77,000 MILES. I NEED YOU TO INVESTIGATE MY PROBLEM AND CONTACT GM. YOU CAN EMAIL ME AT [XXX] FOR AN UPDATES REGARDING THIS PROBLEMS. LOOKING FORWARD TO HEAR FROM YOU SOON. THANKS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 2, 2014 · 76,900 milesService brakes
DECEMBER 2009, REPLACED RUPTURED BRAKE LINES ABOVE THE REAR DIFFERENTIAL. SEVERELY RUSTED. JULY 15, 2012, RUPTURED BRAKE LINE BY THE DRIVER SIDE FLOOR BOARD AND FIRE WALL. SEVERELY RUSTED. FUEL LINES UNDER THE VEHICLE IS ALSO SEVERELY RUSTED. LEAK CAN CAUSE FIRE. BRAKE FAILURE OCCURRED DURING DRIVING ON ROAD. *TR
Jul 15, 2012 · 223,000 milesAir bagsCrash1 injury
THE AIRBAG DIDN'T DEPLOYED AM VEER DISAPPOINTED MY SON WAS INJURED. *TR
Nov 21, 2011Visibility
TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND WASHERS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT AND CONFIRMED THAT REMEDY REPAIRS WERE PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER:03V159000(VISIBILITY:WINDSHIELD WIPER/WASHER) PRIOR TO THE FAILURE. THE VHEICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 99,200.
Sep 23, 2011 · 99,000 milesSteeringFire
ERRATIC POWER STEERING ASSIST WHILE DRIVING RESULTING IN ERRATIC CONTROL AT HIGHWAY SPEEDS. STARTED IN 2006 AND ENDED IN 2009. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES TO NO AVAIL. *TR
Aug 9, 2009 · 178,784 milesSteering
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHEN THE VEHICLE IS FULLY LOADED, THE CONTACT NOTICES THAT THE VEHICLE BECOMES DIFFICULT TO STEER. HE HAS TAKEN THE VEHICLE TO A MECHANIC 15 TIMES AND THEY HAVE MADE NUMEROUS REPAIRS, INCLUDING VARIOUS COMPONENTS OF THE STEERING UNIT, STEERING SENSORS, ACTUATOR, AND ALSO ADDITIONS TO THE SPRINGS OF THE SUSPENSION SYSTEM. ALL OF THE REPAIRS HAVE NOT ADEQUATELY REPAIRED THE FAILURES. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 8,464 AND CURRENT MILEAGE WAS 86,000. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB
Jun 22, 1998 · 8,464 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.