*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2010 Chevrolet Suburban. The contact stated that while driving approximately 55 MPH, the vehicle suddenly stalled. The vehicle was restarted and driven; however, approximately one minute later, the failure reoccurred. The vehicle was restarted and driven to a nearby parking lot. A certified mechanic arrived and inspected the vehicle. The mechanic diagnosed the vehicle with rod bearing failure, which caused damage to the engine. The vehicle was driven to the residence, and the contact was advised not to drive the vehicle to prevent a blown engine. The vehicle was not repaired. After the failure, it was discovered that there was a mileage discrepancy.…
Mar 23, 2026 · 242,765 milesExterior lighting
*From day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. *The running lights constantly short out. We continually replace them and they short out again! *We have replaced all four door handles! Cheap chrome plastic is not going to hold up. These should actually be metal to insure holding up! *The tires seem too big since they rub the fender well if you cut sharply to either side. You can actually hear them rubbing on the well as you cut hard to either side! *The dash cracked about five years after we purchased it. We kept it under…
Feb 4, 2024Structure › Body
While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.
Jul 20, 2020Air bags
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Feb 5, 2021Structure › Body
I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?
Mar 30, 2022Unknown or other
My dash is completely cracked in several places, I believe itâs a 2 piece dash the section closest to the windshield and the other half has the vents passenger airbag. There is approximately a 1 inch gap between the 2 pieces as well as multiple cracks. Also the rear sensors on the bumper I had replaced one and the part cost me $20 or less. I am disabled and was able to have a friend get under the rear of the truck and change 1 sensor. There still was a code and I had nobody around that could help me and I was due for inspection and thought I may get failed if they see a code. With that I brought my vehicle to Schumacher Chevrolet in Livingston NJ. So they told me I had another bad sensor…
Aug 16, 2021Air bags
TK Holdings Inc. (âTakataâ) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment. SAFETY RISK:
Sep 15, 2021Unknown or other
The front dash had suffered catastrophic cracking and damage from the sun and or heat. The majority of the Dan is so badly cracked and faking apart, a aftermarket dash cover was purchased to cover the unsightly OEM dash.
Sep 7, 2021
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.