*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this happens I would have to find a way to come to a complete stop in which the brakes start skipping because of the malfunction. After research , I have found that there was a recall with the other Chrysler town and counties from…
Jul 28, 2026Electrical systemFire
The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side door switch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 20, 2026Fuel/propulsion system
The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and itâs putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under ârecall pricingâ but refuses to cover labor to install the new part on certain vehicles.
Jul 23, 2026Electrical system › Ignition
The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The local dealer was not notified of the failure. The failure mileage was 90,288.
Dec 25, 2025 · 90,288 milesFuel/propulsion system
Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasnât going very fast. I didnât know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This…
Dec 26, 2025Electrical system
Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.
Nov 13, 2025Engine
Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. Itâs only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.
Nov 11, 2025Electrical system
My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.
Oct 4, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
