*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seats
The passenger headrest opened without a traffic incident.
Jul 3, 2026Air bags
Driving home from work, went over train tracks and heard a pop from the passenger air bag. It did not deploy all the way, just came open. I looked online for a recall and although its very common, there wasn't one. It's a plastic peice that let go and it needs complete replacement.
Jun 19, 2026Seats
In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of arrival (ETA). After several months of receiving no communication, I followed up with the dealer and was given an ETA of May 2, 2026. When that date passed with no word or resolution, I returned to the dealership on June 18, 2026, only to be informed that the parts delivery date had been pushed back yet again to July 3, 2026. In an attempt to make the seat usable, I initially attempted to secure…
Aug 23, 2025Seats1 injury
While parked, the headrest on the driver side exploded causing my head to be forced forward abruptly and painfully. There was no warning before this happened. Had I been driving, I may have crashed and caused injury to myself and others.
May 31, 2026Electrical system
2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 â Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground â confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control…
Jun 4, 2025Seats › Front assembly › Head restraint
The contact owns a 2014 Chrysler Town and Country. The contact stated that after starting the vehicle, the driver reached the back seat area, and the front driver's seat headrest erroneously exploded. During the incident, the driver sustained a mild concussion. No medical treatment was required. The cause of the failure was not determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 188,000.
Feb 13, 2026 · 188,000 milesAir bags
2014 Chrysler Town & Country â VIN [XXX] Both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3â4 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden âpopâ and the head restraint opened, exposing the internal mechanism. No one was struck or injured, but the unexpected deployment was distracting and occurred close to an occupant. After each event, the head restraint could not be reset or closed and remains deployed. The vehicle now has an airbag/SRS warning light that stays on, suggesting the restraint system may not function…
Jun 15, 2019Electrical system › Wiring › Connectors/plugs › Accesory power outlet/jack/port/usb/sae/cigarette lighterFire1 injury
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driverâs side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on…
Nov 2, 2025 · 136,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
