*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Latches/locks/linkages
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.
Apr 14, 2026 · 122,700 milesSeats
The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has not been inspected but I have pictures
Sep 27, 2026Engine
While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. The engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me completely stranded in a highly dangerous situation. I am a mother of four children who were inside the vehicle, and this sudden stalling created an imminent crash hazard and an extreme risk to my family's safety.The vehicle was towed to an authorized dealership, Lithia Chrysler in [XXX], for a formal diagnostic check under Chrysler Corporate Case #XXX. The dealership's certified master technician…
Aug 21, 2026Engine
Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles. Mine did not come up, but it mirrors the same issues that were part of the recall.
Sep 7, 2026Power train
The contact owns a 2016 Chrysler Town and Country. While the contactâs spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train); to the dealer, however the VIN was not included in the recall. The technician from the dealer stated that the failure was associated with the recall. The manufacturer was notified of the failure. The failure was confirmed by the dealer.
Sep 4, 2026Electrical system
I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get this covered
Jul 1, 2026Power train
Gear skipping, engine loosing power
May 25, 2026Seats › Front assembly › Head restraint
While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.
Jun 20, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
