Model year record
The 1997 Dodge Ram 3500 has 1 safety recall and 125 owner complaints on file with NHTSA. The most-reported problem area is exterior lighting (28 complaints).
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Exterior lightingHeadlights › Switch; Headlights | 28 | 99,000 mi |
| Power trainAutomatic transmission; Manual transmission | 26 | — |
| Service brakes, hydraulicAntilock/traction control/electronic limited slip; Foundation components | 20 | 139,275 mi |
| SteeringSteering wheel/handle bar; Hydraulic power assist › Pump | 12 | 198,000 mi |
| SuspensionFront; Front › Springs › Torsion bar | 9 | — |
| Fuel system, gasolineStorage › Tank assembly; Storage › Tank assembly › Mounting | 9 | — |
| Engine and engine coolingEngine; Exhaust system › Manifold/header/muffler/tail pipe | 7 | — |
| Vehicle speed controlLinkages; Cables | 6 | — |
| Electrical systemWiring › Fuses and circuit breakers; 12v/24v/48v battery | 6 | 129,000 mi |
| StructureFrame and members; Body | 5 | 99,000 mi |
| Unknown or other | 4 | — |
| Air bagsFrontal | 4 | 198,000 mi |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 253,363.
THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.
I PURCHASED THIS VEHICLE USED APPROX IN 2007 BUT HAVE NOT RECEIVE ANY NOTICE ON RECALLS. THERE WAS SOMETHING ONE TIME I TOOK INTO FEAR LET ABOUT WINDOW I THINK. RECENTLY I WAS TALKING WITH PREVIOUS OWNER AND FOUND OUT THEY WERE STILL GETTING INFO ON TRUCK OCCASIONAL BUT THREW AWAY AS THEY'D SOLD AND ASSUME I WAS GETTING SAME RECALL NOTICES. I'VE HAD REPLACE TRANSMISSION CAUSE BURN OUT ON LONG TRIP FROM FAIRBANKS APPROX 1 1/2 YEAR AGO LOST MOST FLUID JUST AS I PULL IN TO WASILLA. PAINT HAS PEAKED IN AREA OR TWO AND MY HEADLIGHTS STARTED WORKING INTERMITTENT YESTERDAY. HAD ISSUES WITH POWER BOAST AS WELL IN PAST ALONG WITH LACK OF HEAT IN WINTER. REPLACED INJECTORS SAME YEAR I PURCHASED
A PASSENGER SAT AN ITEM ON THE DASH, THE DASH SHATTERED AND PIECE FLEW IN MY EYE WHILE DRIVING, I ALMOST WRECKED THE TRUCK ON BUSY INTERSTATE 75. ITEM WASN'T VERY HEAVY AND SHOULD NOT HAVE BROKEN THE DASH, IT'S LIKE THE WHOLE DASH ROTTED AT ONCE & CAME APART, VERY DANGEROUS.
WHILE DRIVING IN HEAVY RAIN, WATER ENTERED AND NEARLY FILLED THE HEADLAMP ENCLOSURE CAUSING THE HALOGEN LAMP TO BURST.
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ON LIGHT DUTY ONLY, BUT NOTHING ON MY TRUCK. THEY NEED TO BE INCLUDED IN THE RECALL. THIS IS VERY HAZARDOUS , ALMOST WRECKED THE TRUCK BECAUSE THIS HAPPENED AT 1130 AT NIGHT WHEN I WENT TO PICK UP MY SON FROM A FOOTBALL GAME. I WAS ON VERY DANGEROUS SWITCH-BACK CURVES WHEN THEY WENT OUT THE THREE CONSECUTIVE TIMES. *TR
POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE…