Model year record

2000 Dodge Ram 3500 recalls & problems

The 2000 Dodge Ram 3500 has 1 safety recall and 58 owner complaints on file with NHTSA. The most-reported problem area is suspension (11 complaints).

Recalls1safety recalls

Complaints58filed by owners

Crashes · fires4 · 5reported in complaints

Injuries · deaths6 · 1reported in complaints

Safety recalls

Air bagsMay 8, 2001

Air bags

Recall 01V153000216,100 vehicles

Problem: VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Risk: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
SuspensionFront; Front › Control arm › Upper ball joint	11	0	0	0	105,000 mi
Power trainAutomatic transmission; Driveline › Driveshaft	9	2	0	5	48,000 mi
Electrical systemAlternator/generator/regulator; Wiring › Interior/under dash	9	0	6	0	106,000 mi
StructureFrame and members; Body	9	0	0	0	90,000 mi
Engine and engine coolingEngine › Diesel; Engine	8	0	5	0	—
Service brakes, hydraulicAntilock/traction control/electronic limited slip; Foundation components › Disc	5	0	0	0	107,000 mi
SteeringSteering wheel/handle bar	5	0	0	0	—
Fuel system, otherStorage › Fuel gauge system; Delivery › Hoses, lines/piping, and fittings	5	0	0	0	—
VisibilityRearview mirrors/devices › Exterior; Glass, side/rear	2	0	0	0	—
Equipment	2	1	0	1	—
Fuel system, diesel	2	0	0	0	—
Air bagsFrontal	2	2	0	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Structure
THE CRACKING HAS DONE NOTHING BUT GET WORSE. THE DASH HAS BEGUN HAVING CHUCKS OF BROKEN PLASTIC FALL OFF INTO THE INSTRUMENTATION AND ON THE FLOOR. IT HAS DISPROPORTIONATELY DEVALUED THE TRUCK. THE DASH SHOULD BE REPLACED BY DODGE ALONG WITH THE BEZEL ON THE INSTRUMENT CLUSTER WHICH HAS 2 CRACKS IN IT. THE CRACKS IN THE DASH ARE ALSO WERE INHIBITING THE DEFROSTER FROM CLEARING THE WINDSHIELD WHEN FOGGED UP ON THE INSIDE. THIS WAS PROVING VERY DANGEROUS UNTIL I REMOVED THE PIECES THAT WERE BLOCKING THE AIR FLOW. *TR
Mar 1, 2006 · 77,571 miles
Air bagsCrash
HAD A CAR PULL OUT IN FRONT OF ME AND AIR BAGS DID NOT DEPLOY IN CRASH. EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED TRUCK. ALSO HAD A FRIEND 2 WEEKS PRIOR INVOLVED IN A CRASH WITH EXCESSIVE FRONT END DAMAGE, INSURANCE TOTALED HIS TRUCK AND HIS AIR BAGS DID NOT DEPLOY. HIS TRUCK WAS A 2006 RAM 3500. DOES DODGE HAVE AN AIR BAG PROBLEM IN THESE TRUCKS? SEEM TO. *TR
Apr 8, 2014 · 686,533 miles
Structure
DODGE CASE # [XXX] CRACKED DASHBOARD DUE TO DEFECTIVE PLASTIC WHEN TRUCK WAS MANUFACTURED IN 2000. VEHICLE WAS PARKED IN AN INSULATED ENCLOSED GARAGE EXCEPT WHEN BEING DRIVEN. DUE TO THE SEVERE CRACKS, SHARP PIECES COULD POTENTIALLY FLY THROUGH THE CAB UPON IMPACT DURING AN ACCIDENT CAUSING SERIOUS TO FATAL CUTS. THERE SHOULD BE A RECALL ON THE DEFECTIVES DASHBOARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 5, 2006 · 150,000 miles
EquipmentCrash1 injury
ON APRIL 2, 2012 I WENT TO A RANCH THAT I WORK AT, PUT MY TRUCK IN PARK, PUT THE BRAKE ON, AND OPENED THE GATE. I DROVE THROUGH AND DID THE SAME PROCEDURE TO GO TO CLOSE THE GATE. MY TRUCK POPPED OUT OF PARK,RAN THROUGH IT'S PARKING BRAKE, THE DOOR KNOCKED ME DOWN AND THE FRONT TIRE OF MY DODGE 3500 RAN OVER BOTH OF MY LEGS AND MY ARM. IT BROKE MY LEGS BUT DID NOT BRAKE MY ARM. I AM STILL RECOVERING. AT FIRST I THOUGHT IT WAS MY FAULT UNTIL I LEARNED THAT THIS HAPPENS A LOT AND PEOPLE EVEN DIE AS A RESULT OF THIS INJURY. IT IS NOT ONE PARTICULAR KIND OF VEHICLE EITHER AND THE ATTORNEY'S DO NOT WANT TO EVEN ADDRESS THE ISSUE. THE REASON IT HAPPENS IS BECAUSE THERE IS NO NEUTRAL BETWEEN PARK…
Apr 2, 2012
Engine
TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE COMING FROM THE ENGINE WHILE DRIVING AT ALL SPEEDS. THE FAILURE ALSO OCCURRED WHILE STOPPED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT REPAIR SHOPS AND THE CONTACT WAS INFORMED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.
Jun 11, 2012 · 98,000 miles
Power train › Automatic transmission1 injury
CONSUMER STATES DODGE RAM 3500 DIESEL POPPED OUT OF PARK CAUSING INJURIES *TGW THE CONSUMER STATED THE DOOR OF THE VEHICLE HIT HER AND THE TRUCK RAN OVER HER, BREAKING BOTH OF HER LEGS. *JB
Apr 2, 2012
Structure › Body
TL* THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED AND FRACTURED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 04/30/13*LJ
Mar 2, 2010 · 80,000 miles
Structure › Frame and members
TL*THE CONTACT OWNS A 2000 DODGE 3500. THE CONTACT STATED WHEN TURNING INTO HIS DRIVEWAY HE HEARD A LOUD CLANGING NOISE. WHEN HE INSPECTED THE VEHICLE HE NOTICED THAT THE FRAME HAD DETACHED FROM THE VEHICLE DUE TO RUST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. UPDATED 07/08/11 *BF THE CONSUMER STATED HE NOTICED THE DRAG LINK MOUNT HAD COME OFF THE FRAME AND WAS RUSTED THROUGH IN MANY PLACES. UPDATED 02/03/12
May 30, 2011 · 120,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

2000-2001 DODGE RAM PICKUP HOOD LATCHClosed
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN…
PE08047 · opened Jul 25, 2008 · closed Dec 17, 2008
TIRE VALVEClosed
PE02049 · opened Jun 3, 2002 · closed Oct 1, 2002