Model year record

2004 Fleetwood Pace Arrow recalls & problems

The 2004 Fleetwood Pace Arrow has 6 safety recalls and 18 owner complaints on file with NHTSA. The most-reported problem area is service brakes, hydraulic (8 complaints).

Recalls6safety recalls

Complaints18filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths3 · 0reported in complaints

Safety recalls

Service brakes, airJun 2, 2009

Service brakes, air

Recall 09V198000509 vehiclesopened after NHTSA action (ODI)

Problem: FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
Risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION.

EquipmentJul 15, 2008

Recreational vehicle/trailer

Recall 08V32000070,101 vehiclesopened after NHTSA action (ODI)

Problem: FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Fix: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

EquipmentMar 19, 2007

Recreational vehicle/trailer

Recall 07V120000167,096 vehicles

Problem: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Fix: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Engine and engine coolingOct 4, 2006

Engine and engine cooling

Recall 06V3880007,858 vehicles

Problem: ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
Fix: WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR FLEETWOOD AT 1-800-322-8216.

Electrical systemApr 12, 2006

Electrical system

Recall 06V1150007,205 vehiclesopened after NHTSA action (ODI)

Problem: CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
Risk: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
Fix: WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR FLEETWOOD AT 1-800-322-8216.

Trailer hitchesJul 20, 2004

Trailer hitches

Recall 04V3520008,969 vehicles

Problem: CERTAIN MOTOR HOMES EQUIPPED WITH DRAW TITE HITCH RECEIVERS MAY BE MISSING ONE OR MORE WELDS BETWEEN THE HITCH RECEIVER BOX AND THE BOTTOM SUPPORT PLATE.
Risk: THE WELDS COULD BREAK, ALLOWING THE HITCH RECEIVER BOX AND THE TOWED LOAD TO SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT AND REPLACE THE HITCH RECEIVER. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Injuries	Typical mileage*
Service brakes, hydraulicFoundation components	8	0	31,525 mi
VisibilityRearview mirrors/devices › Exterior	4	1	10,000 mi
Electrical system	2	0	—
EquipmentRecreational vehicle/trailer	2	2	—
Structure	2	0	—
Fuel system, otherDelivery › Hoses, lines/piping, and fittings	1	0	—
Service brakes, air	1	0	—
Trailer hitches	1	0	—
Tires	1	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes, hydraulic › Foundation components
2004 WORKHORSE PACE ARROW RV. CONSUMER WRITES IN REGARDS TO BRAKE CONCERNS RECALL NOTICE. *SMD THE CONSUMER STATED IN 2010, WHILE HIS SON WAS DRIVING THE RV, HE EXPERIENCED A TOTAL LOSS OF BRAKE FAILURE. THE RV WAS TAKEN TO A REPAIR SHOP, BUT NO PROBLEM WAS FOUND. THE RECALL WAS PERFORMED IN AUGUST 2011. AFTER THE RECALL WAS PERFORMED, THE BRAKES AND CALIPERS HAD TO BE REPLACED AGAIN. THE REPAIR SHOP STATED THE BRAKES WERE SIGNIFICANTLY INADEQUATE. THE CONSUMER STATED THE RECALL, DID NOT ELIMINATE THE PROBLEM. *JB
Feb 3, 2014
Electrical system
HAD A TIRE BLOW OUT WITH METAL TIRE MESH TEARING OUT MAJOR GROUND FAULT OUT AND SHORTING MOTOR HOME. STATED LED MILEAGE AND GEAR POSITION NOT IN CIRCUIT WITH GROUND SHORT. NOW LED HAS LINES IN LED AND HARD TO TELL WHAT GEAR MOTOR HOME IS IN. RESEARCH SO FAR INDICATES THAT WORKHORSE AND EVERYONE KNOWS THE LED IS DEFECTIVE BUT STILL NO SAFETY RECALL ON THE LED. IT COSTS $800 PLUS FOR LED REPLACEMENT AND ALL FORUMS HAVE INFORMATION ON HOW MAJOR THIS PROBLEM OF LED FAILURE IS. *JS
Jul 21, 2013 · 39,000 miles
Visibility
A FEW YEARS AGO I BEGAN NOTICING THAT THE PASSENGER SIDE DUAL PANE WINDOWS WERE LOOKING SORT OF SMOKY OR FOGGY LOOKING. EVEN THOUGH I'VE TRIED CLEANING THEM OVER AND OVER AGAIN THE SITUATION HAS CONTINUED TO WORSEN SO MUCH THAT I AM NOW HAVING A HARD TIME SEEING TO TURN AND SWITCH LANES SAFELY. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Oct 1, 2009 · 10,000 miles
Service brakes, hydraulic
MOTORHOME 2004 PACE ARROW 36R, SAFETY RECALL 51101-C. AT THE TIME THE CALIPERS WERE REPLACED, CRACKED ROTORS WERE FOUND AND HAD TO BE REPLACED BECAUSE IT WAS NOT SAFE TO DRIVE. *TR
Dec 28, 2010 · 37,011 miles
Service brakes, hydraulic
TL*THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED UNDER WARRANTY BUT ALL FOUR ROTORS HAD A QUARTER INCH SIZED CRACK. THE CONTACT HAD TO PAY OUT OF POCKET TO REPLACE THE ROTORS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Oct 1, 2010 · 42,000 miles
Service brakes, hydraulic
UNDER NORMAL DRIVING CONDITIONS THE BRAKES ON MY 2004 FLEETWOOD PACE ARROW MOTORHOME (WORKHORSE CHASSIS)WILL PERIODICALLY NOT RELEASE AFTER BEING USED TO SLOW OR STOP THE MOTORHOME. THIS CAUSES SEVERE OVERHEATING AT THE EFFECTED BRAKE AND NECESSITATES TO PULL OFF THE ROAD, LET THE BRAKE COOL, AND HOPE IT RELEASES. THE FIRST INCIDENT OCCURRED AROUND APRIL 2009 AND I THOUGHT MAYBE IT WAS DUE TO STOP AND GO TRAFFIC BUT I WAS SUSPICIOUS OF THE SMELL OF BURNING BRAKES. I RECEIVED THE FIRST SAFETY RECALL NOTICE FROM WORKHORSE IN APRIL OF 2009, BUT NO PARTS WERE AVAILABLE TO FIX THE PROBLEM. I HAD BEEN ADVISED BY A WORKHORSE SERVICE CENTER THAT IF I TAP ON THE OVERHEATED BRAKE WITH A HAMMER IT MAY…
Apr 18, 2009 · 38,000 miles
Trailer hitches
DEFECTIVE WELDS FOUND WHERE HITCH RECEIVER ATTACHES TO CHASSIS. *TR
Feb 28, 2010
Service brakes, air
TL* THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW RV, WITH A WORKHORSE CHASSIS. AFTER EXITING THE VEHICLE THERE WAS A STRONG BURNING ODOR COMING FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BRAKES LOCKING. THE REAR PASSENGER ROTORS WERE RESURFACED. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 21,776. THE CURRENT MILEAGE WAS 43,988. UPDATED 2/17/10 *CN UPDATED 02/22/10
Feb 14, 2007 · 21,776 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

INADVERTENT SLIDE-OUT EXTENSION MOVEMENTClosed
THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH…
PE06005 · opened Jan 20, 2006 · closed May 2, 2006