*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
The driveshaft separated resulting in a loss of motive power while we were driving on the highway at around 65-70mph. We heard/felt vibrations, and a harsh noise then a loud popping noise right before/ during the failure. Then heard dragging as we came toward the guard rail. It caused a loss of control of the vehicle almost causing us to crash. We were able to pull to the side of the road while traffic went around us. One vehicle pulled over in front of us checking their car stating they saw something fly out from under ours but then they left. We looked under and the rear driveshaft was hanging down and the vehicle was unable to drive forward or back. When trying to pull it on a tow…
Jul 26, 2026Service brakes
Trailer Braking System on Vehicle when hooked to trailer will intermittenly fail to recognize connection and not apply brakes to trailer while stopping. Dealership has acknowledged problem exist and cannot isolate cause nor resolve safety issue and returned vehicle unrepaird. First appeared after purchase of new vehicle, dealership continued to claim it was my new trailer. Problem has been ongoing and there was a recall by Ford Motors acknowleding issues with trailer brake system and still unable to repair and returned unfixed.
Apr 22, 2026Forward collision avoidance › Automatic emergency brakingCrash
When putting truck in reverse the rear cameras pop on the 12 inch screen, as I was backing up the screen flashed couple times and froze. Not knowing with no beeping, no real time video or even the collision control braking did not work causing me to back into a concrete light post causing damage to the rear bumper and side panel. This has flickered couple times before but not like this. The truck only has 2502 miles on it.
Apr 4, 2026Engine and engine cooling › Exhaust system › Emission control › Urea injection system (def)
The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the DEF (Diesel Exhaust Fluid) level reading became inoperable with the message â500 Miles to Empty - Refill Soonâ displayed. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the DEF gauge had been replaced by the dealer. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 15,512.
Mar 18, 2026 · 15,512 milesVisibility/wiper
The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the front passenger's side wiper arm failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with a front passenger's side wiper assembly failure. The contact was informed that the front passenger's side wiper assembly needed to be replaced. The vehicle was not repaired. The contact was informed that the part was on back order. The contact stated that after forty days, the parts were still not available. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the delivery date for parts was unavailable. The…
Jan 25, 2026 · 2,700 milesAir bagsCrash1 injury
Front end collision at 57 mph impact with another vehicle and air bags did not deploy
Mar 1, 2026Electrical system
My vehicles turn signal audio indicator is extremely quiet and cannot be heard at speeds above 45MPH creating a safety issue. I have checked the vehicle audio settings in addition to the vehicle owner manual and there is no user setting to adjust audio. I asked the dealer where i purchased my vehicle (Northtown Ford, Menomonie, WI) about the issue and they did not have a solution.
Oct 22, 2025Power train
After a few hundred mile trip we stopped at a gas station, put it in park but left the vehicle running. After about 5 minutes of idling put it in reverse and everything acted as normal. Shifted into drive and there was no power to the engine. Was able to get the truck moving before seeing that the transmission was stuck in 7th gear. Shortly after the check engine light came on. Pulled over and stopped and turned the truck off for about 10 minutes and then started it to see the check engine light went off and the truck was acting normal. Got back on the freeway and proceeded the last several hundred miles home and when I pulled off the freeway the transmission was stuck in 7th again. Was…
May 7, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.