The 2002 GMC Denali has 1 safety recall and 23 owner complaints on file with NHTSA. The most-reported problem area is engine and engine cooling (6 complaints).
Problem: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.
Risk: IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
Fix: DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR CADILLAC AT 1-800-458-8006.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Engine and engine cooling Engine; Cooling system
6
0
0
0
3,200 mi
Power train Automatic transmission; Driveline
5
0
1
0
72,015 mi
Service brakes, hydraulic Antilock/traction control/electronic limited slip; Foundation components › Disc › Caliper
3
1
0
1
—
Exterior lighting Turn signal › Flasher unit
2
0
0
0
—
Suspension Front › Stabilizer bar
2
0
0
0
—
Seat belts Rear/other; Front
2
0
0
0
—
Steering Rack and pinion
2
0
0
0
—
Air bags Frontal; Side/window
2
2
0
2
—
Service brakes, air
1
0
0
0
—
Latches/locks/linkages Tailgate › Latch
1
0
0
0
—
Structure
1
0
0
0
—
Unknown or other
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Nov 15, 2008 · 70,000 milesPower train › Automatic transmission WE OWN A 2002 DENALI, THAT WE BOUGHT USED. THE TRANSMISSION WENT OUT AROUND NOV. 2008 (APPR. 120,000 MILES) WE HAD THE TRANSMISSION REPLACED BUT THE TRANSMISSION WENT OUT AGAIN SHORTLY THEREAFTER (AROUND 150,000). THROUGH CIVIL LITIGATION, WE FOUND OUT THAT THE TRANSMISSION HAD WENT OUT PREVIOUSLY, AT AROUND 70,000 MILES. WE ARE WONDERING IF THIS IS A COMMON PROBLEM WITH DENALIS AND IF ANY COMPENSATION IS AVAILABLE. *TR
Apr 2, 2009Exterior lighting FRONT RUNNING LIGHT HAS BEEN REPLACED TWICE AND IS OUT AGAIN. MY MECHANIC STATED HE HAS SEEN SEVERAL GMC AUTOS WITH THE SAME PROBLEM. IS THERE A RECALL OR REASON? *TR
Apr 10, 2007 · 31,843 milesService brakes, hydraulic › Antilock/traction control/electronic limited slip TL*THE CONTACT OWNS A 2002 GMC DENALI. THE CONTACT STATED THAT THE VBRAKED VIBRATE WHEN ATTEMPTING TO STOP AND CONTINUED TO ACCELERATE FORWARD A FEW FEET. THE CONTACT STATED THAT THE VEHICLE HAD AN INCREASED STOPPING DISTANCE AT LOW SPEEDS. THE MECHANIC STATED THAT THERE WAS A RECALL # 05V379000 FOR THE HYDRAULIC ANTILOCK SERVICE BRAKES. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE ABS INDICATOR LIGHT FAILED TO ILLUMINATE WHEN THE INCREASED STOPPING DISTANCE OCCURRED. THE CURRENT MILEAGE WASS 31,857 AND FAILURE MILEAGE WAS 31,843.
Sep 11, 2006 · 77,600 milesPower train › Automatic transmission DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON A CITY STREET, A CLUNKING SOUND WAS HEARD FOLLOWED BY THE TRANSMISSION FAILING TO SHIFT GEARS UPON ACCELERATION. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE AUTOMATIC TRANSMISSION GEAR TEETH WERE FRACTURED AND WORN. THE DEALER DETERMINED THE GEAR TEETH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/6/2006 - THE STABILIZER BECAME WORN. *NM
Jun 21, 2006 · 74,030 milesPower train › Automatic transmission › Cooling unit and lines FAILURE OF TRANSMISSION COOLER, WHICH IS INSIDE THE RADIATOR, CAUSED TRANSMISSION FLUID AND ANTI-FREEZE TO MIX AND FLOW THROUGH ENGINE AND TRANSMISSION. THE TRANSMISSION WAS RUINED AS A RESULT. THE REPAIR INVOLVED REPLACING THE RADIATOR, ALL ENGINE HOSES, REBUILDING THE TRANSMISSION, FLUSHING ENGINE AND REPLACING FLUIDS AT A TOTAL COST OF $3047. THIS VEHICLE HAS HAD EXCEPTIONAL CARE AND ALL MAINTENANCE WAS PERFORMED ON SCHEDULE. THE VEHICLE, A SUV WAS NEVER USED OFF ROAD OR TO PULL A TRAILER, AND HAS 74000 MILES. THERE WAS NO WAY TO PREVENT THE PROBLEM AS THE COOLER IN INSIDE THE RADIATOR AND CANNOT BE SERVICED. THE RESULT OF THIS IS EARLY FAILURE OF THE TRANSMISSION AND THE NEED TO REPLACE…
Jul 2, 2006 · 48,000 milesEngine and engine cooling › Engine › Gasoline › Belts and associated pulleys WE HAD HEARD UNDER THE HOOD LOUD NOISE. MAINLY WHEN WE ACCELERATED THE VEHICLE. AFTER ASSESSING THE NOISE, WE FOUND THAT WE HAD A BROKEN TENSIONER AND IT WAS MAKING THE BELT WEAK. WE CALLED THE DEALER AND REPLACED THE BELT AND THE TENSIONER, FOR A TOTAL OF 3 TIMES. WE ALSO FOUND OUT THROUGH A GMC SOURCE THAT THIS WAS A COMMON THING FOR THIS TYPE OF VEHICLE DUE TO THE FACT THAT GMC HAD NOT PUT A FILTER ON THE COMPRESSOR AND IT WOULD CAUSE IT TO FAIL. IF THERE ARE NO COMPLAINTS THEN THEY WILL NOT DO A RECALL AND THIS SHOULD COST THE CONSUMER AT LEAST $1,500. LAST NIGHT AS MY HUSBAND FOLLOWED ME ON HIS BIKE, THE TENSIONER FAILED AGAIN AND IT THREW THE BELT BEHIND ME ALMOST HITTING MY HUSBAND…
Jul 31, 2004 · 25,000 miles · crash · 2 injuriesAir bags › Side/window DT: WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE CONSUMER WAS SIDE SWIPED AND KNOCKED INTO THE MEDIAN, IN WHICH THE SIDE AIR BAGS FAILED TO DEPLOY. UPDATED 12/27/05. *JB
Jun 8, 2005 · 36,000 miles · crash · 1 injuryService brakes, hydraulic › Antilock/traction control/electronic limited slip DT: THE OWNER TURNED LEFT IN TURNING LANE AND APPLIED THE BRAKES AND TRUCK KEPT ON . THE BRAKES HAD BEEN MASHED, AND THEY WOULD NOT STOP. THE BRAKES HAD WORKED UP TO THE POINT BEFORE THE WRECK. THE VEHICLE WAS CONSTANTLY SERVICED. OWNER'S VEHICLE HIT ANOTHER CAR, AND CREATED A THREE CAR PILE UP. THERE WAS ONE REPORTED INJURY FROM THIS INCIDENT. THE VEHICLE IS IN THE SHOP AT THIS POINT FOR REPAIRS.*AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
DP05009 · opened Dec 20, 2005 · closed May 31, 2006PARKING BRAKE FAILURE ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.