Model year record
2002 Harley-Davidson Softail recalls & problems
The 2002 Harley-Davidson Softail has no safety recalls on file with NHTSA, and 4 owner complaints. The most-reported problem area is power train (1 complaint).
Safety recalls
No safety recalls have been filed for the 2002 Harley-Davidson Softail.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Power trainClutch assembly | 1 | — |
| Engine and engine coolingEngine | 1 | — |
| Wheels | 1 | — |
| Vehicle speed control | 1 | — |
| Fuel system, gasolineStorage › Tank assembly | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Fuel system, gasoline › Storage › Tank assembly
DT: THE CONTACT OWNED A 2002 HARLEY DAVIDSON SOFTAIL FXSTS. THE CONTACT WAS COMPLAINING ABOUT A FUEL SYSTEM PROBLEM. HE PURCHASED THE MOTORCYCLE BRAND NEW AND IN THE WINTER THE GAS TANK RUSTED IN LESS THAN THREE YEARS. . HARLEY DAVIDSON PUT A LINER INSIDE THE GAS TANK TO PREVENT IT FROM RUSTING AND IT DID NOT WORK. THE ACTUALLY LINER WAS PEELING AND COMING OFF INSIDE THE TANK. IF IT GOT THROUGH THE FUEL FILTER INTO THE CARBURETOR IT WOULD CAUSE THE MOTORCYCLE TO STALL. THE DEALERSHIP WOULD HAVE TO REPLACE THE FUEL TANK. CONSUMER CONTACTED HARLEY DAVIDSON CUSTOMER SERVICE. SEVERAL TIMES. THEY SUGGESTED THAT CONSUMER KEEP MORE GAS IN THE GAS TANK IN THE WINTER. CONSUMER MAINTAINED THAT HE…
- Vehicle speed control
WHEN ACCELERATING THE MOTORCYCLE WILL NOT MOVE. WHEN CONSUMER OPENS THE THROTTLE COMPLETELY, MOTORCYCLE THEN LURCHES FORWARD, POSING A SAFETY HAZARD TO THE RIDER AND OTHER VEHICLES/PEDESTRIANS.*AK
- Wheels
THE SPOKES ARE CORRODING AND TURNING BLACK AFTER ONLY TWO WEEKS OF OWNERSHIP. THE DEALER HAS BEEN CONTACTED. PH (MODEL/STANDARD FXSTI) SCC
- Power train › Clutch assembly
THE MOTORCYCLE OVERHEATED EXCESSIVELY, WHICH WAS CAUSED BY THE OIL TANK BEING LOCATED DIRECTLY UNDER SEAT.TS ALSO THE CLUTCH WAS READJUSTED.*JB
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.