*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
RE: XXX- Complaint # XXX for NHTSA Investigation EA25004 - Issues related to Auto Idle Stop - Battery & Starter failures. XXX - Complaint # XXXfor Honda Corporate asking to be part of extended warranty for TSB 23-008 and TSB 23-009 XXX - Ticket #XXX-Honda Cars of McKinney - reported continued issues with sluggish starts from HOT vehicle and failure of Auto Idle Stop/Restart * Asked for complete check of electrical system including battery, relays, starter and review of internal recalls, TSBs, and referenced NHTSA investigation EA25004. * Battery was replaced XXX at a cost of $402.08 and checked okay * Starter failed check with excessive resistance causing sluggish starts, and failure of…
Oct 17, 2026Engine
Automatic Stop/Start at idle control failed to Restart. Manual restarting of the engine blocked or delayed by the system at or in intersections or traffic delays causing danger of blocked traffic or collision. Local dealer has inspected and deemed the problem caused by the starter, but is not able to repair due to volume of incidents with other units. No System warnings we indicated. Multiple incidents over the last three weeks.
Sep 22, 2026Electrical system
* Purchased this vehicle used from Eckert Hyundai-Denton Texas - mileage 45,835 * 2024 Honda Passport Blk Edition-VIN [XXX] mileage - 48,406 * Reference NHTSA EA25004, Honda Service Bulletin 23-008 1-Having issues with engine/idle/restart allowing vehicle to die at red lights and failing to restart(engine dying/difficult to restart). This caused the vehicle to die several times at a red light and we could not get it easily started again, resulting in traffic delays and very upset drivers behind me. Finally able to restart after several attempts. Have to disengage this feature each time we drive now. 2-Also having issues with what appeared to be weak or dying battery. 3- Took to Honda Cars…
Aug 28, 2026Fuel/propulsion system
When we come to a stop position, the Fuel Savings Cut off does not start back up and the car stalls and shifts back to N. Takes for ever to re start if it can re start. This has happened to us more that 6 times. I took it this morning to Flow Honda of Charlottesville and talked to the service manager, Jackie. I felt like she thought I had three heads and didn't know what I was talking about, even though I enclosed a printed copy of the issues Honda was having with the Fuel Savings feature cut off.
Sep 16, 2026Service brakes
Emergency braking engages with oncoming traffic and front rotors continually warp. Risking safety.
Aug 27, 2026Service brakes
I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.
Nov 1, 2025Service brakes
I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles on it. The first 3 times the car was in for having the rotors turned was within the first 6 months of ownership, under 10k miles, and I am the only owner.
Feb 1, 2026Service brakes
Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to âextreme warpingâ with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.
Feb 19, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.