Car Record Book

2020 Honda Pilot recalls & problems

The 2020 Honda Pilot has 11 safety recalls and 492 owner complaints on file with NHTSA. The most-reported problem area is electrical system (215 complaints).

Recalls11safety recalls
Complaints492filed by owners
Crashes · fires10 · 5reported in complaints
Injuries · deaths13 · 0reported in complaints
2020 Honda Pilot in an NHTSA crash test
2020 Honda Pilot in an NHTSA crash test

Safety recalls

Suspension › Rear

NHTSA recall 26V365000 · Jun 4, 2026 · 965,561 vehicles

Problem: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Fix: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Components: Suspension › Rear; Structure › Frame and members

Air bags › Sensor › Occupant classification › Front passenger

NHTSA recall 26V332000 · May 21, 2026 · 98,892 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

Fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Air bags › Sensor › Occupant classification › Front passenger

NHTSA recall 24V064000 · Feb 1, 2024 · 750,114 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 23V858000 · Dec 18, 2023 · 2,490,460 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Back over prevention › Display function

NHTSA recall 23V431000 · Jun 15, 2023 · 1,209,673 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Fix: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Visibility › Rearview mirrors/devices › Exterior

NHTSA recall 23V174000 · Mar 16, 2023 · 339,404 vehicles

Problem: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Fix: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Tires

NHTSA recall 21V165000 · Mar 11, 2021 · 1,093 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Fix: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Back over prevention › Sensing system › Camera

NHTSA recall 20V440000 · Jul 28, 2020 · 499,344 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Components: Back over prevention › Sensing system › Camera; Electrical system › Software

Back over prevention › Sensing system › Camera

NHTSA recall 20V439000 · Jul 28, 2020 · 607,786 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Fix: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Components: Back over prevention › Sensing system › Camera; Electrical system › Software

Equipment › Other › Labels

NHTSA recall 20V067000 · Feb 6, 2020 · 10,050 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Risk: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Fix: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Structure › Body

NHTSA recall 19V784000 · Oct 31, 2019 · 10 vehicles

Problem: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Risk: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

Fix: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2020 Honda Pilot NHTSA side crash test
NHTSA side barrier crash test
2020 Honda Pilot NHTSA side pole crash test
NHTSA side pole crash test

2020 Honda PILOT SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk16.4%

Forward collision warning: Standard · Lane departure warning: Standard

2020 Honda PILOT SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.5%

Forward collision warning: Standard · Lane departure warning: Standard

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Pilot FWD

23mpg combined
City / highway20 / 27 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic (S9) · Front-Wheel Drive · about $2,900/year to fuel

Pilot FWD

22mpg combined
City / highway19 / 27 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,050/year to fuel

Pilot AWD

22mpg combined
City / highway19 / 26 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic (S9) · All-Wheel Drive · about $3,050/year to fuel

Pilot AWD

21mpg combined
City / highway18 / 26 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic 6-spd · All-Wheel Drive · about $3,200/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical system
Instrument cluster/panel; Wiring › Rear compartment/trunk
2152131,900 mi
Forward collision avoidance
Automatic emergency braking; Warnings
13210112,500 mi
Engine
10104011,650 mi
Unknown or other
951112,500 mi
Lane departure
Warning; Assist
55001—
Power train
3500156,993 mi
Fuel/propulsion system
31000—
Service brakes
243043,050 mi
Fuel system, gasoline
Delivery › Fuel pump; Fuel injection system
2300055,000 mi
Vehicle speed control
161002,200 mi
Back over prevention
Rearview system braking; Warnings
1410018,150 mi
Electronic stability control (esc)
100002,450 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations