*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
On four occasions, my 2021 Honda Pilot SE AWD (VIN [XXX]) has shut off at a stop under the Auto Idle Stop system and then failed to restart, leaving the driver stranded. The incidents happened on XXX, XXX, XXX, and XXX in and around [XXX]. Component: The starter system and the Auto Idle Stop engine restart function. Honda has acknowledged this exact condition in Service Bulletin 23-009 and Warranty Extension 23-009/23-010 (âEngine Does Not Auto Restart After Entering Auto Idle Stopâ). The listed remedy is a software update, a valve adjustment, and replacement of the starter assembly and starter relays. The vehicle and the original starter are available for inspection on request. Safety…
Oct 23, 2026Engine
The auto idle stop feature will turn my engine off like it's supposed to, but then my engine dies when I try to accelerate again. This is happening more and more. I would allow my car to be inspected. My car tried to roll backward into the car behind me today, and I have held up traffic each time this has happened. I have seen on chatrooms that other honda pilots have this problem. No one has inspected my vehicle. This time my car went into neutral and flashed an alert that my car was now in neutral.
Oct 23, 2026Engine
While stopped at red light or stop sign the car goes into engine auto off mode when the brake is pressed. When then trying to go, the car is turning off or going to neutral. This causes vehicles behind me to stop suddenly and can cause an accident. The only way to then go is to turn the vehicle off, and restart, then put back in drive. This is happening very frequently and again is a safety hazard for me and others.
Oct 22, 2026Electrical system
To Whom It May Concern: I am requesting immediate escalation of a serious safety concern involving my 2021 Honda Pilot Touring, which I purchased as a Honda Certified Pre-Owned vehicle directly from Tempe Honda. I also purchased additional warranty coverage at the time of sale. I have owned this vehicle for less than two years, and it has already required service for an issue involving the automatic idle-stop system. That issue remains unresolved. More recently, the vehicle has begun unexpectedly shifting into neutral without any action on my part. This has occurred on multiple occasions, including when transitioning from reverse into drive and, most alarmingly, while attempting to…
Oct 15, 2026Electrical system
The Information screen goes blank. Then at that point the backup camera will not show on screen when backing up. Creating a blind spot and hazard
Oct 17, 2026Electrical system
Refer to [XXX]. My honda pilot started having electrical issues where the car alarm would go off randomly, radio would play at volumes randomly, dashboard lights would flicker on and off, interior lights would turn on, headlights would turn on. This resulted in multiple drained batteries and left the car inoperable until it could be jump started. This is a safety issue because if we drove somewhere without cell reception, could be stranded with a dead battery. Not to mention, it disturbed our neighbors when this occurred in the middle of the night. This is a known issue with various Honda vehicles from this timeframe. It is know as a problem with the "Remote Access Control Module," aka the…
Jun 1, 2026Electrical system
This complaint is being filed regarding a FAILED REMEDY for NHTSA Safety Recall 23V-431 (Honda Campaign ZEM) on my 2021 Honda Pilot Touring. Although the vehicle history shows that the recall repair for the MOST fiber-optic wire harness was previously performed, the authorized remedy has completely failed to fix the safety defect. The central infotainment dashboard screen regularly displays a "Network Connection Lost" error message before freezing or shutting down entirely. This failure causes an immediate, total, and unpredictable loss of the backup camera display while the vehicle is in operation. Because the backup camera is a federally mandated safety feature, its random failure creates…
Sep 28, 2026Engine
My vehicle's auto idle engine stops when brake is engaged, goes into neutral when released instead of restarting causing me to have to turn on the flashers, shift into park, turn off the ignition then restart. I was almost rear ended at an intersection & held up traffic during another occurrence, causing impatience behind me. I then found numerous complaints on the same by Honda owners & extended 10-year warranty via service bulletins 23-008 & 23-009. I brought my vehicle into the dealership to be diagnosed on 9/29/26, & they said it needed the referenced valve adjustment & performed it. A few days later, on 10/4/26, it happened again in a grocery store parking lot as I stopped for a…
Jun 1, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
