*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
2019 Infiniti QX60, VIN [XXX]. Dealer installed a Pass Time kill switch with the factory brake pedal wire cut in half and routed through the box. Pass Time's own install guide says to wire it to the starter and NEVER to any other circuit. If that box glitches, you lose brake lights and the brake signal to the car's computer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 6, 2026Electrical system
At the end of XXX I noticed that my 2019 Infiniti QX60 was starting to jerk when I accelerated. At first it was an intermittent jerking but on or about XXX it was happening more often. I took my vehicle in that day to get the oil changed and mentioned the problem to the manager at the shop. When the mechanic did a scanned diagnostic test on it he said it was a fuel pump problem and he recommended I get the fuel pump replaced. The shop completed the fuel pump replacement on XXX but when I picked up the vehicle it was still jerking. I called the shop when I got home and conveyed that the problem still existed. I took the vehicle back to the shop on XXX and after sharing this information with…
Sep 18, 2026Power train
Cvt transmission failing, started @ 113000 miles, trying to work with Infiniti consumer affairs, they have required me to bring the car into their shop for diag. When i purchased the vehicle 2/26/2022, include with the car was an extended warranty for 6 years unlimited miles. They dated the contract back to the manufacturer date in 1/31/2019 and expired on 1/31/2025. Iâve opened a case with Infiniti USA case# 56866430. I feel they have never fixed their CVT transmission issue and it causing consumer undue cost and stress.
Jul 5, 2026Back over prevention › Sensing system › Camera
My backup camera is hard to see when Iâm backing up at night.
Jul 1, 2025Engine
COMPONENT/SYSTEM FAILURE: Timing chain and timing chain tensioner/guide assembly failure. The timing chain has stretched prematurely, causing the vehicle to fail to start, loss of acceleration response, check engine light illumination, and audible rattling noise from the engine compartment. The failed components are available for inspection upon request at the dealership. SAFETY RISK: The vehicle would not accelerate when the gas pedal was pressed, creating a dangerous situation where the vehicle could not respond to driver input. This poses a serious safety risk in traffic, highway merging, or emergency evasive situations. Additionally, the failure to start leaves occupants stranded…
Feb 11, 2026Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2019 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, on February 25, 2022, the mileage was 59,607. It was later discovered that the mileage on the Title was 116,134. The check engine warning light illuminated, and the vehicle was taken to the dealer. The contact retrieved a Carfax history check, and it showed that on Oct. 4, 2021, the mileage was 52,177. Then, 48 hours later, on Oct. 6, 2021, on the recorded certified checklist, the mileage was 53,854. The information on the Carfax report was before the contact purchased the vehicle. The contact stated that on Oct.…
Oct 23, 2025 · 116,134 milesPower train
Vehicle shudders on acceleration. 2013-2018 vehicles were recalled. 2019 is doing the same thing.
Dec 29, 2025Power train
My 2019 Infiniti QX60 (VIN [XXX] ) experienced a sudden transmission failure at 99,995 miles. The vehicle would no longer shift into gear and became undriveable. The dealer found diagnostic code P2813 â Pressure Control Solenoid G, indicating internal transmission failure. The repair estimate is $8,369.87. This appears to be part of a known pattern of CVT failures affecting Infiniti/Nissan vehicles, including the QX60. Earlier models (2015â2018) had warranty extensions for similar CVT defects. This failure occurred without warning and poses a major safety hazard, as the vehicle could not accelerate or be driven. My wife was pulling out of the parking area after picking up my [XXX] and…
Nov 7, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.