Model year record

2023 Infiniti QX60 recalls & problems

The 2023 Infiniti QX60 has 3 safety recalls and 28 owner complaints on file with NHTSA. The most-reported problem area is unknown or other (8 complaints).

Recalls3safety recalls

Complaints28filed by owners

Crashes · fires0 · 1reported in complaints

NHTSA overall5 ★crash-test stars

Safety recalls

Exterior lightingDec 4, 2023

Lighting control module

Recall 23V81400020,051 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Risk: Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.

SeatsApr 13, 2023

Critical fasteners

Recall 23V26800012,400 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Risk: An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.

SeatsFeb 21, 2023

Mid/rear assembly

Recall 23V10800017 vehicles

Problem: Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Risk: A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Fix: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Infiniti QX60 SUV AWD

Overall★★★★★

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	Not Rated

Forward collision warning: Standard · Lane departure warning: Standard

2023 Infiniti QX60 SUV FWD

OverallNot Rated

Frontal crash	★★★★★
Side crash	★★★★★
Rollover	Not Rated

Forward collision warning: Standard · Lane departure warning: Standard

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

QX60 FWD

23mpg combined

City / highway	21 / 26 mpg
Fuel	Premium Gasoline

3.5 L · 6 cyl · Automatic (S9) · Front-Wheel Drive · about $3,550/year to fuel

QX60 AWD

22mpg combined

City / highway	20 / 25 mpg
Fuel	Premium Gasoline

3.5 L · 6 cyl · Automatic (S9) · All-Wheel Drive · about $3,750/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Fires	Injuries	Typical mileage*
Unknown or other	8	0	0	—
Electrical systemStarter assembly	7	1	0	—
Engine	5	1	2	—
Lane departureBlind spot detection; Warning	5	0	1	—
Fuel/propulsion system	4	0	0	—
Forward collision avoidanceWarnings; Automatic emergency braking	3	0	2	—
Service brakes	3	0	1	—
Power train	3	0	1	—
Steering	2	0	0	—
Visibility/wiper	2	0	0	—
StructureBody	2	1	0	—
Seats	2	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Steering
This occurred at two different times. I was making a turn after a stop and the steering wheel locked up after turning the wheel one full rotation. This occurred to doing a right turn and on another occasion doing a left turn. I had to jerk hard on the the steering wheel to free the steering wheel. The other issue is that my driver side mirror just started to move up and down while driving without a reason causing mirror to not be in the correct position when driving. I took it to the shop twice for the mirror and once for the steering where it is now and they told me it was ready and they could not find anything wrong with it. I told them this was a safety issue and could be very dangerous…
Oct 10, 2026
Service brakes
REAR BRAKE PADS NEED TO BE REPLACED AT 20K MILES.
Mar 19, 2026
Unknown or other
The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within 15 minutes and the children were wet from swimming and stayed cool because we were parked in the shade and the sun was setting.
Jul 19, 2024
Unknown or other
Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.
Jan 7, 2026
Engine
The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged. I have noticed this predominantly when backing into a parking spot and then having to shift from reverse to park. I reverse into a parking spot in a parking garage daily and have to ensure that no people or cars are walking/driving by before I put my car in park, which is both unsafe and ridiculous. The dealer could not replicate the issue when they looked at the car so nothing was done. Invoice is attached and video evidence can be…
Apr 21, 2025
Electrical system
I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got to the driver side of the vehicle, it would lock on me, or I would put it in the back seat, and by the time I exited the driver's side door, the back left door would lock on me (fortunately it was just a work bag and not a child) because the left door lock shorted; and various components of the trunk have shorted on multiple occasions causing the trunk to…
Mar 22, 2025
Seats
Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.
Jul 25, 2025
Fuel/propulsion system
This vehicle has ~43k miles and in the shop 3 times. Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't move. It was like it was in neutral but was in drive. I had to shut car down, restart and was able to get to the dealership. Second time, I left work driving ~73 mph on [XXX] in Jacksonville Florida when out of nowhere I could feel the gas not taking. I then got a flashing message across my dashboard several times that said "Engine Stalled" . Imagine the fear in the middle of the highway and essentially having no gas power. Fortunately, since I was leaving at noon, it was…
Jun 4, 2025

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.