*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
For the 4th time the motor seems to die while driving down the road with no warning. Charging warnings pop up and the car does not start. Has been to dealership multiple times and never gets fixed. Chrysler told to me sue them. I donât have the money to sue them and the cars is in drivable. Been in the dealership many times with me being left without a car for months. They wonât take it back and I still have 6 months of payments.
Oct 23, 2026Electrical system
The contact owns a 2025 Jeep Wrangler. The contact stated that while driving, the center display screen intermittently froze and became inoperative. The HVAC system was inoperative in cold weather, there were intermittent abnormal sounds, the Hybrid Mode intermittently deactivated, and intermittently stalled. The check engine warning light was illuminated and the message "Service Charging System" and several other unknown messages were displayed. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The failure mileage was approximately 300.
May 1, 2025 · 300 milesVisibility/wiper
Both the driver-side and passenger-side door window glass spontaneously shattered due to severe internal structural stress originating from the side-view mirror mounting brackets and window frame assembly. The passenger-side window completely failed while rolled down and housed entirely inside the steel door cavity, confirming that external impact or outside influence was physically impossible. This sudden structural failure creates a severe safety hazard, posing a risk of sudden distraction, glass fragmentation, and loss of visibility while operating the vehicle. The servicing dealer and manufacturer (Stellantis Case #98256295) were notified, but improperly refused warranty coverage and…
Jul 9, 2026Electrical system
I am reporting a recurring loss/reduction of expected electric propulsion in my 2025 Jeep Wrangler Willys 4xe after FCA Safety Recall 68C / NHTSA 25V-741 was completed. Before 68C, I routinely drove my normal route, including sustained uphill/high-load portions, in Electric mode for the full trip to/from & expending the full battery capacity. After the recall software update, electric propulsion frequently is sluggish with no acceleration. additional accelerator input does not immediately produce the expected increase in propulsion, and the vehicle then transitions to Hybrid operation with abrupt/jerky gasoline-engine engagement. After this occurs, it does not return to Electric mode until…
Jul 15, 2026Unknown or other
My complaint with Jeep/Stellantis goes far beyond dissatisfaction with a buyback amount. My family leased a new 2025 Jeep Wrangler expecting a safe vehicle, and instead we have been placed in a worse position after dealing with serious recall and safety concerns. FCA has agreed to repurchase our vehicle, yet the process requires us to continue maintaining and driving a vehicle we no longer feel safe using while waiting weeks for the repurchase to be completed. A potential vehicle-fire condition is not a cosmetic defect or minor inconvenienceâit is a legitimate safety concern involving the driver, passengers, surrounding vehicles, homes, and property. My three primary concerns are: **(1)…
Oct 6, 2026Engine
When I drive the in electric mode, I sometimes get a sudden loss of power and the system falls back to hybrid mode. Normally this is expected transition that is part of a plug in hybrid. Electric to Hybrid to Gas... As a alert driver, I plan for this not passing semi-trucks if I am low on electical until hybrid or hybrid to gas... The Jeep 4xe, seems to swtich AFTER I ask for more power.... this delay and hesitation is dangerous. Once example, with 35% battery, at 30 miles an hour, my neighbor was backing out of her driveway, I needed to swerve and accerate to get out of the way. When I stepped on the accerator (in electric mode)... the system seemed to stop- then the gas engine started,…
Sep 29, 2026Fuel/propulsion system
The Jeep 68C Recall fix severely hampered the output of the electric motor. When driving in Electric mode, or Hybrid mode after charging the electric battery, the Jeep works fine up until a point and as the driver you can feel it will reach a point where it cannot output anymore power from the electric motor. I most often hit this when trying to merge into traffic, or when going up hills. This is extremely unsafe because the Jeep will cease to output additional power and will without warning turn on the gas motor to make up the difference. This causes the gas motor to rev up to 5000+ RPMs nearly instantly with no warm up. This is unsafe because the gas motor turning on suddenly causes the…
Dec 31, 2025Engine
While driving the car in electric mode The car has very bad lag/hesitation while driving on the highway And when at a stop pulling out into traffic. After driving it in electric mode for approximately 8 miles. It will also feel as though it is not as powerful. I feel as though this could cause an accident from lack of power and hesitation.
Sep 16, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.