*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE DID NOT INDICATE THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. IN ADDITION, THE HAZARD LIGHTS FAILED TO ILLUMINATE PROPERLY AND THE SPEED CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND THE FUEL PUMP AND FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Jul 24, 2016 · 128,000 milesAir bags
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER'S SIDE REAR PASSENGER'S AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. ALSO, THE CONTACT MENTIONED THAT THERE WAS AN EXPLOSION UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Aug 30, 2014 · 160,000 milesEngine
MY 2002 LINCOLN NAVIGATOR EJECTED A SPARK PLUG CAUSING A SUBSTANTIAL REPAIR BILL. *TR
Aug 22, 2014 · 120,000 milesEngine and engine cooling
I HAD THE SPARK PLUG BLOW OUT OF THE HOLE CAUSED CAR TO RUN ON LESS COMPRESSION AND IT IS VERY COSTLY TO FIX MECHANIC INFORMED THIS VEHICLE IS KNOWN FOR THIS. *TR
Jan 7, 2011 · 160,000 milesSeat belts
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE SEAT BELT WON'T WORK AND I DON'T WANT TO USE MY CAR WITHOUT IT. IN THE PAST YEAR, 2011, MY TRUCK KEEPS BLOWING FUSES ON THE AUTOMATIC LIGHTS AND AIR BAG FOR THE PASSENGER SIDE. I KEEP REPLACING THE FUSE BUT THEY ONLY LAST ABOUT A WEEK AND THEN THEY BLOW OUT. ONCE THE FUSE IS REPLACED THE AUTOMATIC…
Dec 3, 2011 · 150,000 milesAir bags1 injury
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING 50 MPH WHEN THE SIDE IMPACT AIR BAG DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED AN INJURY TO THE EAR DRUM. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS UNABLE TO DETERMINE WHY THE AIR BAGS HAD DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER SENT A SPECIALIST TO INSPECT THE VEHICLE. THE SPECIALIST ADVISED THAT A FAULTY COMPONENT IN THE AIR BAG CAUSED THE DEPLOYMENT. THE MANUFACTURER STATED THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE FOR THE REPAIR. THE CONTACT STATED VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE…
Aug 31, 2011Air bags › Frontal1 injury
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. THE CONTACT STATED THE AIR BAG DEPLOYED IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT EITHER SOMETHING WAS PLACED UNDER THE SEAT OR THE SEAT COVER WAS WORN EXCESSIVELY. THE AIR BAG DEPLOYED FROM UNDER THE SEAT. THE CONTACTS LEFT ARM WAS SEVERELY INJURED. THE MANUFACTURER STATED THE AIR BAGS ARE NOT COVERED BY THE WARRANTY. THE AIR BAGS WERE NOT REPLACED. THE VIN WAS REJECTED FROM THE SYSTEM. THE FAILURE AND CURRENT MILEAGE WAS 180,000.
Jul 1, 2011 · 180,000 milesEngine and engine cooling
I THINK THIS IS A COMMON TACTIC BY FORD AND THE JUSTICE DEPARTMENT SHOULD LOOK INTO IT. I LEASED A NEW 2002 NAVIGATOR AND HAD A SIMILAR SITUATION. ON A ROAD TRIP IN 2004 WITH 32000 MILES, THE ENGINE SEIZED. THE DEALER CLAIMED THERE WAS SLUDGE IN THE ENGINE AND FORD WOULD NOT HONOR THE WARRANTY. APPARENTLY, THE LEASE INCLUDED FREE OIL CHANGES AT THE DEALER, WHICH I WAS NOT AWARE OF. I PRODUCED ALL OF THE RECEIPTS TO SHOW THAT I HAD THE OIL CHANGED EVERY 3000 MILES (MORE FREQUENTLY THAN REQUIRED) BUT WAS TOLD IT WAS IRRELEVANT SINCE I DIDN'T HAVE THE DEALER DO THE OIL CHANGES. I WAS TOLD THE ENGINE REPLACEMENT WOULD COST $12,000. THE FORD DEALER WAS SO UPSET BY THIS HE OFFERED TO DO IT FOR…
Jul 3, 2004 · 32,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.