Model year record

2002 Lincoln Town Car recalls & problems

The 2002 Lincoln Town Car has 1 safety recall and 65 owner complaints on file with NHTSA. The most-reported problem area is air bags (21 complaints).

Recalls1safety recalls

Complaints65filed by owners

Crashes · fires14 · 1reported in complaints

Injuries · deaths12 · 0reported in complaints

2002 Lincoln Town Car in an NHTSA crash test — NHTSA crash test

Safety recalls

SteeringOct 6, 2015

Steering

Recall 15E0820001,767 vehicles

Problem: Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2002 Lincoln Town Car 4-DR. w/SAB

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

2002 Lincoln Town Car NHTSA side crash test — NHTSA side barrier crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Town Car

17mpg combined

City / highway	15 / 21 mpg
Fuel	Regular Gasoline

4.6 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $3,950/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Air bagsFrontal; Side/window	21	9	0	13	61,767 mi
Vehicle speed controlAccelerator pedal; Cruise control	12	5	0	0	22,000 mi
Service brakes, hydraulicPedals and linkages; Foundation components › Master cylinder	10	2	0	0	30,000 mi
Latches/locks/linkagesDoors › Latch	4	0	0	0	—
VisibilitySun/moon roof assembly; Windshield wiper/washer › Motor	3	0	0	0	—
Engine and engine coolingEngine › Gasoline; Exhaust system › Emission control › Crankcase (pcv)	3	0	0	0	—
SuspensionRear	3	0	0	0	—
SteeringLinkages › Arm › Idler and attachment	3	1	0	3	—
Electrical system	3	0	1	0	—
StructureFrame and members › Underbody shields; Body › Door › Hinge and attachments	2	0	0	0	—
Tires	2	0	0	0	—
SeatsFront assembly › Head restraint	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Tires
Last week I blow a back tire . They said the belt broke separated. GOT a knot. This week Im having the same problem with one of my front tires. On way ro work had to pull over. Tire has a knot. I used Firestone but have had nothing but issues. Didn't tighten down my tires wore tire another store replaced the. Piedmont stoe . First store was powtersprings.
May 14, 2026
Air bags
ON 01/12/2019 I WAS TRAVELING STRAIGHT DOWN A LEVEL COUNTRY ROAD WITH 1 PASSENGER IN THE FRONT PASSENGER SEAT AT ABOUT 45 MPH WHEN FOR NO REASON THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. AFTER REGAINING CONTROL OF THE VEHICLE WE PULLED TO THE SIDE OF THE ROAD AND TOOK A FEW MINUTES TO CALM DOWN AND FIGURE OUT WHAT JUST HAPPENED AND CLEAR ALL THE SMOKE FROM THE INTERIOR OF THE VEHICLE FROM THE AIR BAG. MY FRIEND IN THE PASSENGER SEAT WAS SORE BUT NOT INJURED AND BOTH OUR EARS WERE RINGING. IT SOUNDED LIKE A GUN FIRED IN THE CAR. I CALL LINCOLN CUSTOMER SERVICE AND WAS TOLD THERE WAS NOT ANY RECALLS ON THE VEHICLE AND DUE TO ITS AGE THEY WOULD NOT PROVIDE ANY ASSISTANCE TO GET…
Jan 12, 2019 · 140,000 miles
Service brakes
TAKATA RECALL I'VE CHANGE THE BRAKE SWITCH ON MY CAR OVER FOUR TIMES AND IT WENT OUT AGAIN. MT CAR WILL NOT CHAGE GIER WHEN THIS HAPPENS. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL WITH THIS PROBLEM. THIS HAPPENS AFTER THE VEHICLE IS PARK.
May 9, 2018 · 76,000 miles
Engine
INTAKE MANFIOLD
Jan 19, 2018 · 123,000 miles
Air bags
TAKATA RECALL ? MY WIFE AND FRIEND DRIVING 30 MPH IN NO TRAFFIC, AND THE DRIVERS SEAT AIR BAG DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE. SHE SAID IT SOUNDED LIKE A GUN SHOT AND THE YELLOW BAG CAME OUT OF THE DRIVERS SEAT. DRIVING STRAIGHT AHEAD ON A COUNTRY ROAD.
May 6, 2016 · 117,750 miles
Air bags
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000. UPDATED 12/30/14*LJ UPDATED 05/27/2015 *JS
Nov 4, 2014 · 159,000 miles
SteeringCrash3 injuries
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SUDDENLY BECAME LOOSE AS THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. THE VEHICLE ALSO WENT AIRBORNE, ROLLED OVER AND SPUN THREE TIMES BEFORE COMING TO A STOP. THE FRONT WINDSHIELD WAS FRACTURED AND THE REAR WINDSHIELD BECAME DETACHED FROM THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THREE OCCUPANTS AND A PET DOG WERE SEVERELY INJURED AND WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND WAS INSPECTED FOR THE CAUSE OF THE STEERING OR AIR BAG FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE…
Aug 2, 2012 · 129,000 miles
Engine and engine cooling
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN JERKING EXCESSIVELY AND EXHIBITING LOUD, ABNORMAL NOISES FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT ONE OF THE CYLINDERS MALFUNCTIONED AND CAUSED THE VEHICLE TO RUN ON SEVEN CYLINDERS INSTEAD OF EIGHT. HE ALSO DISCOVERED THAT COOLANT WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO THEN REPLACED THE MANIFOLD AND THE PLUG WIRE FOR THE CYLINDER. THE CONTACT CALLED THE MANUFACTURER REGARDING REIMBURSEMENT AND THE MANUFACTURER WOULD NOT PROVIDE ASSISTANCE TO THE CONTACT. THE CONTACT STATED THAT IF THE VEHICLE…
Nov 1, 2010 · 98,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

SPARK PLUG EJECTION FROM CYLINDER HEADClosed
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY…
DP05005 · opened Sep 22, 2005 · closed Jan 4, 2006
INADVERTENT SIDE AIR BAG DEPLOYMENTClosed
THIS INVESTIGATION IDENTIFIED A TOTAL OF 182 REPORTS ALLEGING INADVERTENT OR NON-CRASH DEPLOYMENT OF THE SIDE AIR BAGS.THE DATA EXAMINED DURING THE INVESTIGATION SUGGEST THAT THE SIDE AIR BAG CRASH SENSING SYSTEM'S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH INCIDENTS AS DEPLOYABLE EVENTS.ODI HAS NOT, HOWEVER, IDENTIFIED ANY FAILED COMPONENT THAT RELATES TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.ALSO, ODI HAS NOT IDENTIFIED ANY TREND IN THE MANUFACTURE DATES OF COMPLAINT VEHICLES THAT MAY INDICATE A COMPONENT OR VEHICLE-MANUFACTURING PROBLEM.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE…
EA03014 · opened Aug 22, 2003 · closed Aug 12, 2004
INADVERTENT SIDE AIR BAG DEPLOYMENTClosed
ODI HAS IDENTIFIED 173 COMPLAINTS ALLEGING INADVERTENT OR NON-CRASH DEPLOYMENT OF SIDE AIR BAGS ON MODEL YEAR (MY) 1999-2003 LINCOLN TOWN CARS.MOST OF THE COMPLAINTS ALLEGE THAT ONE OF THE SIDE AIR BAGS DEPLOYED WHILE DRIVING WITHOUT ANY IMPACT.ANALYSIS SHOWED THAT MY 2001 THROUGH EARLY MY 2003 TOWN CARS HAVE MUCH HIGHER COMPLAINT AND WARRANTY CLAIM RATES (138 COMPLAINTS AND 120 WARRANTY CLAIMS) THAN THE REMAINING VEHICLES (35 COMPLAINTS AND 32 WARRANTY CLAIMS).FORD CHANGED ITS SUPPLIER OF THE SIDE CRASH SENSORS FOR THE MY 2001 TOWN CARS.FORD STATES THAT THE ALGORITHM IN THE MY 2001 TOWN CARS IS DIFFERENT FROM THE PREVIOUS MODEL YEAR'S DESIGN, AND THAT IT IS DESIGNED TO PROVIDE IMPROVED OCCUPANT PROTECTION IN MODERATE SPEED SIDE POLE IMPACTS.IN DECEMBER 2002 (I.E., EARLY MY 2003 VEHICLE PRODUCTION), THE CRASH SENSORS WERE MOVED FROM THE FLOOR OF VEHICLE TO NEAR THE BASE OF B-PILLARS IN…
PE03011 · opened Mar 14, 2003 · closed Aug 22, 2003