*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
Safety Concerns Regarding Eberspächer Diesel Heaters in My 2010 Sprinter This complaint outlines critical safety concerns identified with the two Eberspächer diesel heaters in my 2010 Sprinter van, originally installed / imported from Germany. 1. Potential Non-Compliance with Emission Standards: A recent inspection suggests that both heaters might not meet EPA/CARB emission regulations due to the absence of a required CARB sticker. While I've obtained and verified CARB compliance documentation directly from Eberspächer through a local MBUSA dealer, the lack of the sticker raises concerns. 2. Fume Intrusion into Driver Compartment: The current heater installation, positioned directly…
Apr 1, 2024Electrical system
HEAD LIGHT ASSEMBLIES ON MY 2010 C300 ARE FAULTY THEY ARE DULLING SEVERELY BAD AND THE LIGHT BULBS ARE BURNING AND MELTING ON THE ASSEMBLY CAUSING A BURNING SMELL THIS IS A SAFETY HAZARD EVERYONE IS COMPLAINING FROM 2008-2010 THE BULBS ARE MELTING ONTO THE PLASTIC CAUSING THE HEADLIGHTS TO BLOW OUT AND THE CLIPS USED TO HOLD THE BULBS ON TRACK ARE POINTING DOWNWARDS SO THE LIGHTS ARE POINTING TOWARDS THE GROUND AND NOT IN ONGOING TRAFFIC THE CONSUMERS ARE PAYING TOO MUCH OUT OF POCKET MONEY ON MERCEDES FAULTY PARTS THIS ISN'T FAIR AT ALL WE ARE ALL HAVING CRISIS WITH THESE CARS AND DON'T KNOW WHAT TO DO OTHER THEN PAY TO REPAIR MERCEDES MISTAKES. PLEASE HELP US PLEASE AND THE IGNITION…
Feb 22, 2021Electrical system
MY 2010 MERCEDES IS HAVING A SERIES OF ISSUES THAT IT SHOULD NOT BE HAVING AND THIS IS UNFAIR TO CONSUMERS, THERE SHOULD BE WAY MORE THEN 4 RECALLS LISTED ON THIS VEHICLE YEAR MAKE AND MODEL. I AM CURRENTLY EXPERIENCING A PROBLEM WITH MY CAR NOT STARTING FOR SOME ODD REASON AS MY KEY IS INSERTED INTO THE IGNITION MY CAR ISN'T TURNING ON AT ALL. THE STEERING COLUMN IS LOCKED AND THE DASH BOARD STATES THAT I NEED TO REMOVE MY KEY FROM THE IGNITION. MY CAR HAS BEEN DIAGNOSED AS ESL/EIS MALFUNCTION WHICH SEEMS LIKE A LOT OF PEOPLE WITH THIS YEAR MAKE AND MODEL IS HAVING THIS PROBLEM WITH THE 2010 MERCEDES C300. I LEFT MY HOUSE AND DROVE 40 MINS AWAY FROM HOME WHEN I LEFT OUT OF THE RESTAURANT…
Feb 18, 2021Electronic stability control (esc)
I HAVE A 2010 E350 WHILE DRIVING THE CAR IT THREW ITSELF INTO PARK , I WAS TRAVELING 5 MPH OR SO. IT DID IT A FEW TIMES ESPECIALLY WHEN COMING TO A STOP IN NEW YORK CITY , THIS IS DANGEROUS! THIS IS THE FIRST TIME TODAY IT'S HAPPENED AND IT HAPPENED ABOUT 4 TIMES TONIGHT , SCARY! , I CANNOT EXACTLY DUPLICATE WHEN OR WHY IT DOES IT. WHAT I HAVE DONE SO FAR... 1. I CHECK MY DOOR. MY DOOR IS NOT OPEN. THIS IS DANGEROUS
Sep 23, 2020Air bags
HELLO ALL, I AM CURRENTLY DRIVING WITH A DEFECTIVE AIRBAG. I HAVE BEEN CONTACTED BY THE DAIMLER VANS RECALL RESOLUTION TEAM. THEY INSTRUCTED ME TO TAKE THE VEHICLE TO THE NEAREST SPRINTER REPAIR CENTER FOR THE BAG TO BE REPLACED FREE OF CHARGE. I EXPLAINED THAT THE NEAREST SERVICE CENTER WAS ST LOUIS MO WHICH HAPPENS TO BE OVER 100 MILES AWAY FROM MY HOME. I ASKED IF THEY COULD SEND SOMEONE TO CHANGE IT AT MY LOCATION, SINCE THIS WOULD TAKE ME AWAY FROM WORK FOR A DAY TO DO THIS. THEY RESPONDED NO I WOULD NEED TO HAVE IT TOWED AT MY EXPENSE TO THERE LOCATION FOR SERVICING. MERCEDES & SPRINTER SHARE THE SAME HOOD ORNAMENT, BUT SPRINTER SERVICE IS REQUIRE AT SPECIFIC SERVICING LOCATIONS. CAN…
Mar 2, 2020 · 35,000 milesTires › Tread/belt
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ SPRINTER 2500 EQUIPPED WITH GOODYEAR WRANGLER HT TIRES, SIZE: LT215/85R16. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE TWO FRONT TIRES BLEW OUT. LATER ON THE SAME DAY, THE REAR TIRES BLEW OUT. THERE WAS TREAD SEPARATION ON EACH TIRE. TWO OF THE TIRES WERE SHIPPED TO NEW JERSEY. THE CONTACT DROVE TO FT. LAUDERDALE TO A TIRE MANUFACTURER AND PURCHASED TWO NEW TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 60,000.
Apr 13, 2019 · 60,000 milesEngine
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE ABRUPTLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AND THERE WAS A WARNING THAT THE DIESEL PUMP PREHEATING SYSTEM WAS MALFUNCTIONING. THE CONTACT PLACED THE GEAR INTO NEUTRAL, AND TURNED OFF AND RESTARTED THE VEHICLE TO BRING THE ENGINE BACK TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DIESEL PUMP, CATALYTIC CONVERTER, AIR COMBUSTIBLE…
Mar 3, 2017 · 180,000 milesAir bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V379000 AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF ANAHEIM (5395 E LA PALMA AVE, ANAHEIM, CA 92807) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 877-496-3691, BUT COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION…
May 27, 2016
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.