Model year record

2002 Mercury Cougar recalls & problems

The 2002 Mercury Cougar has 3 safety recalls and 95 owner complaints on file with NHTSA. The most-reported problem area is fuel system, gasoline (41 complaints).

Recalls3safety recalls

Complaints95filed by owners

Crashes · fires9 · 1reported in complaints

Injuries · deaths12 · 0reported in complaints

2002 Mercury Cougar in an NHTSA crash test — NHTSA crash test

Safety recalls

SuspensionApr 14, 2008

Suspension

Recall 08E0330006,903 vehicles

Problem: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

Service brakes, hydraulicMar 13, 2006

Service brakes, hydraulic

Recall 06E0220007,440 vehicles

Problem: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Fuel system, gasolineAug 30, 2004

Fuel system, gasoline

Recall 04V42100088,600 vehicles

Problem: ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Risk: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Fix: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2002 Mercury Cougar 2-DR.

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Cougar

24mpg combined

City / highway	21 / 31 mpg
Fuel	Regular Gasoline

2 L · 4 cyl · Manual 5-spd · Front-Wheel Drive · about $2,800/year to fuel

Cougar

21mpg combined

City / highway	18 / 26 mpg
Fuel	Regular Gasoline

2.5 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,200/year to fuel

Cougar

21mpg combined

City / highway	18 / 27 mpg
Fuel	Regular Gasoline

2.5 L · 6 cyl · Manual 5-spd · Front-Wheel Drive · about $3,200/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Fuel system, gasolineDelivery › Fuel pump; Delivery	41	1	1	2	68,250 mi
Engine and engine coolingEngine; Engine › Gasoline	11	1	0	1	60,000 mi
Power trainAutomatic transmission; Manual transmission	11	0	0	0	66,750 mi
Engine	9	1	0	0	126,000 mi
Air bagsFrontal	7	5	0	5	86,000 mi
VisibilitySun/moon roof assembly; Power window devices and controls	6	0	0	1	59,703 mi
Electrical systemIgnition	4	1	0	1	—
Vehicle speed controlAccelerator pedal	4	2	0	1	40,000 mi
Fuel system, otherStorage › Fuel gauge system; Delivery › Hoses, lines/piping, and fittings	4	0	0	0	67,750 mi
Fuel/propulsion system	4	0	0	0	92,000 mi
SteeringSteering wheel/handle bar; Rack and pinion › Rack	3	1	0	2	—
Suspension	3	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Air bags
AIRBAG WARNING LIGHT COMES ON. NO ACCIDENT, STATIONARY AND IN MOTION. I DO NOT SEE A RECALL REFERENCE AIRBAG? WITH THE COMPLAINTS I READ ON YOUR SITE ABOUT THE AIRBAGS, THERE SHOULD BE A RECALL???????????
Dec 5, 2019 · 144,000 miles
Fuel system, gasoline › Delivery › Fuel pump
I AM CURRENTLY HAVING PROBLEMS WITH THE FUEL PUMP DRIVER MODULE. I REPORTED THE PROBLEM TO FORD IN OCT 2018. FORD STATED THAT THE 10 YEAR RECALL ENDED AND PER THEIR RECORDS THE ISSUE WAS RESOLVED AS FUEL MODULE WAS REPLACED BY DEALER DON KNOTT FORD, CARSON, CA. DON KNOTT FORD IS NO LONGER IN BUSINESS. THE AFOREMENTIONED DEALER I BELIEVE WAS INVOLVED IN UNETHICAL BUSINESS PRACTICES. I WAS NEVER INFORMED OF SUCH A RECALL AND DEALER NEVER CHANGED MODULE, I DO NOT HAVE DOCUMENTATION & WOULD LIKE SUCH FOR MY RECORDS. I AM ORIGINAL OWNER OF VEHICLE AND THE PERIODIC INADVERTENT SURGING OF VEHICLE WHEN STOPPED/STATIONARY AT A STREET LIGHT BEGAN 6 MONTHS AGO. I CANNOT 100% SAFELY DRIVE THIS VEHICLE…
May 4, 2018 · 14,308 miles
Air bags1 injury
THE CAR WAS PARKED IN MY DRIVEWAY. UPON STARTING THE CAR, AT THE MOMENT I TURNED THE KEY THE DRIVER SEAT AIRBAG DEPLOYED.
Jun 28, 2018 · 125,000 miles
Power train
I HAVE FOUND 3 RECALLS FOR MY CAR, THEY ARE ALL THE EXACT PROBLEMS I AM HAVING, BUT WHEN I SEARCHED FOR OPEN RECALLS IT SAID NONE ARE OPEN FOR MY CAR. I NEED MY CAR REPAIRED AND THE RECALLS COMPLETED.
Feb 7, 2006
Unknown or other
MY CAR WAS STOLEN
Sep 14, 2017 · 153,000 miles
Exterior lighting
TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS DIMMED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE PROTECTED WIRING COVER WAS DETERIORATING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Jun 12, 2017 · 165,000 miles
Electrical system
NHTSA CAMPAIGN NUMBER:04V421000 MANUFACTURER FORD MOTOR COMPANY WAS DRIVING ON A MAIN CITY ST. MY AUTO STOPPED WITH NO POWER IN THE LEFT LANE OF BUSY 4 LANE ST. WOULD NOT START IN NEUTRAL OR PARK, MAN PUSHED IT INTO THE CTR. LANE OUT OF TRAFFIC AREA. POLICEMAN CAME AFTER I CALLED 911, AFTER A FEW MINUTES HE SUGGESTED TAKING KEY OUT STEPPING ON BRAKE THEN INSERTING KEY BACK IN IGNITION, DID THAT AND IT STARTED RIGHT UP, AND HE FOLLOWED ME TO MY ST. AND I GOT SAFELY HOME. PRIOR TO THIS SHUT DOWN INCIDENT IT HAD STALLED GOING DOWN A HILL HOWEVER PUT IT IN NEUTRAL AND IT STARTED UP AGAIN. THIS INCIDENT COULD HAVE CAUSED A SERIOUS ACCIDENT, PRIOR TO THIS INCIDENT IT HAD BEEN CUTTING OUT FOR A…
Mar 13, 2017 · 92,000 miles
Fuel/propulsion system
SINCE PURCHASING 2002 MERCURY COUGAR IN JANUARY 2010 THE VEHICLE HESITATES, SURGES, AND STALLS AT ANY RATE OF SPEED. INITIALLY THE PROBLEM WAS RARE, THEN GRADUALLY OCCURRED MORE FREQUENTLY. THIS NOW HAPPENS AT LEAST WEEKLY, SOMETIMES SEVERAL TIMES PER DAY. THIS ISSUE HAS ENDANGERED ME MORE TIMES THAN I CAN CURRENTLY RECALL. REPLACED ALTERNATOR, BATTERY, EGR VALVE AND SENSOR, IAC VALVE, AND CATALYTIC CONVERTER. THE ISSUE PERSISTS.
Jun 1, 2010 · 92,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.