Model year record
2002 Mercury MARQUIS recalls & problems
The 2002 Mercury MARQUIS has no safety recalls on file with NHTSA, and 11 owner complaints. The most-reported problem area is service brakes, hydraulic (3 complaints).
Safety recalls
No safety recalls have been filed for the 2002 Mercury MARQUIS.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Service brakes, hydraulicPedals and linkages | 3 | 9,010 mi |
| Engine and engine coolingEngine › Gasoline › Belts and associated pulleys; Exhaust system › Manifold/header/muffler/tail pipe | 2 | — |
| Vehicle speed controlAccelerator pedal | 1 | — |
| StructureBody › Door | 1 | — |
| Electrical systemWiring | 1 | — |
| Parking brakeConventional › Mechanical | 1 | — |
| SuspensionRear | 1 | — |
| Seat belts | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Seat belts
FRONT PASSENGER SEAT BELT DISCONNECTS FOR NO APPARENT REASON. IT HAS HAPPENED MULTIPLE TIMES AT DIFFERENT SPEEDS. THE PERSON RIDING IN THE SEAT WAS AN ADULT ON EVERY OCCASION. I FOUND A RECALL ONLINE FROM 2001, BUT WAS TOLD BY FORD MOTOR COMPANY THAT MY CAR IS NO LONGER UNDER WARRANTY SO WOULD NOT FIX THE PROBLEM. I HAVE NEVER BEEN NOTIFIED OF ANY RECALLS.MY CAR STILL LOOKS LIKE NEW AND I DON'T PLAN ON GETTING RID OF IT ANYTIME SOON. BUT I ALSO CAN'T HAVE MY PASSENGER WORRYING ABOUT THE SEAT BELT COMING UNDONE. ESPECIALLY IN AN ACCIDENT. *TR
- Suspension › Rear
TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A NOISE IN THE REAR PASSENGER AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE TO THE REAR DRIVER AND PASSENGER SIDE AXLES, BEARING AND SEALS. THE MANUFACTURER FILED REPORT 0405220071, BUT WILL NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/15/11*LJ THE CONSUMER STATED THE NOISE WAS A RECURRING ISSUE EACH TIME THE VEHICLE WAS DRIVEN AND REPAIRED. THE PROBLEM HAS…
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
TL*THE CONTACT OWNS A 2002 MERCURY MARQUIS. THE CONTACT NOTICED FLUID ON THE GROUND WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.
- Service brakes, hydraulic › Pedals and linkages
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PADS WERE POSITIONED TOO CLOSE TOGETHER. THE DEALER REFUSED TO EXAMINE VEHICLE AND WOULD NOT PROVIDE REPAIR WORK. THE MANUFACTURER WAS CALLED AND A COMPLAINT WAS FILED. UPDATED 08/24/06. *JB
- Parking brake › Conventional › Mechanical
EMERGENCY BRAKE RELEASE MECHANISM FROZEN WITH BRAKE ON. EMERGENCY BRAKE RELEASE IN CABIN RETURNED TO NORMAL POSITION GIVING INDICATION THAT THE BRAKE HAD BEEN RELEASED. END RESULT COMPLETE WIPE OUT OF REAR BRAKES AND DAMAGE TO DRUMS. FAILURE FOUND BY THE SERVICING DEALER AFTER WARRANTY EXPIRED. YET ON EACH OF THE LAST TWO(2) OCCASIONS WHEN CAR WENT IN FOR SERVICE I REQUESTED " CHECK EMERGENCY BRAKE" EMERGENCY BRAKE PEDAL 1"+/- OFF THE FLOOR RESPONSE WAS BRAKES O.K. ONLY AFTER THE EXPIRATION OF THE WARRANTY WAS PROBLEM FOUND. MY GRAND MARQUIS HAS BEEN SERVICED BY NO ONE BUT SMITH CAIRNES, FORD, LINCOLN, MERCURY. IF BY SOME STROKE OF LUCK I HAD DEPENDED SOLEY ON THE EMERGENCY BRAKE A SERIOUS…
- Electrical system › Wiring
WHILE COMING OFF THE HIGHWAY AT 55 MPH, THE PLASTIC PLASTIC COVER WHICH COVERED THE WIRES FELL DOWN DUE TO PIN FALLING OUT. CONTACT IS STILL DRIVING THE CAR. CAR IS REGULARLY SERVICED. CONTACT KEEPS SERVICE RECORDS. *AK WHEN THE COVER FELL OF IT MADE IT DIFFICULT FOR THE CONSUMER TO HIT THE BRAKE PEDAL. *NM
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys
WHILE TRAVELING IN INCLEMENT WEATHER THE BELT FELL OFF THE ENGINE CAUSING THE VEHICLE TO SHUT DOWN. THE DEALER IS AWARE TSB #02-05-04. *PH THE CONSUMER SUGGESTED THAT THIS WAS A COMMON PROBLEM WHEN THE BELTS GET WET. *SC
- Structure › Body › Door2 injuries
CONSUMER SAYS FRONT DOORS WERE DESIGNED WHERE THE TOP CORNER OF THE DOORS HAS A SHARP CORNER. ON NUMEROUS OCCASIONS PASSENGER AND DRIVER HAVE BEEN INJURED". CONSUMER BELIEVES DOORS POSE A POTENTIAL RISK OF EYE BEING PUNCTURED.*AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.