*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes, hydraulic
The contact owns a 2007 Mercury Milan. The contact stated that she became aware that the VIN was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, where the braking system was flushed with DOT 4 fluid, and a new brake fluid reservoir cap was installed; however, the contact stated while driving 20 MPH, the brake pedal was depressed but went down to the floorboard and failed to respond. There was no warning light illuminated. The contact stated that she engaged the electronic parking brake, and the vehicle stopped. The contact stated that the failure reoccurred while driving, and there was a stopping distance delay. The vehicle was…
May 30, 2023 · 67,000 milesVehicle speed control
The wrench light came on in the car and my OBD sensor will not pick up a code on what it could be. I was driving it yesterday to merge onto a highway when suddenly I couldnât pass 15 mph and was stuck witch cars beeping and zooming around me. I had to shut the car off wait and turn it back on. The amount of complaints Iâve seen about the same exact issue happening to people in the same exact car is ridiculous to not be a recall. I am almost certain itâs a throttle bottle issue. This needs to be looked into and investigated before ford comes across a lawsuit.
May 5, 2023Air bags
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulics) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated the brakes had failed to function as needed. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 140,000.
Jan 1, 2020 · 140,000 milesService brakes
Brakes going to the floor twice, almost unable to stop the second time - almost crashed. This vehicleâs brakes were recalled per Ford. Cleveland Ford dealer in Cleveland TN agreed to fix it, then changed their minds a couple days later and said they werenât required to fix it because they couldnât replicate the problem. Mountain View Ford in Chattanooga agreed today to fix it, taking it there tomorrow. Weâll see.
Nov 27, 2022Service brakes
Brake pedal going almost to the floor once, then later did so again and almost didnât stop, almost crashed.
Nov 27, 2022Service brakes, hydraulic
The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Feb 1, 2020Service brakes, hydraulic
The contact owns a 2007 Mercury Milan. The contact stated while pulling out of the driveway, the contact depressed the brake pedal because of an oncoming vehicle however, the vehicle failed to stop as needed. The contact pumped the brake pedal and the vehicle stopped in the middle of the road. The vehicle was taken to the local dealer and the contact was informed that the vehicle had passed the hydraulic control unit (HCU) test and had not experienced the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and that no failure was found. The manufacturer was contacted and made aware of the failure. The contact was then referred to the NHTSA Hotline to file a…
Sep 12, 2022 · 130,000 milesService brakes
I am here to report a complaint as to Lasco Ford Lasco Ford on 2525 Owen Road Fenton, MI 48430 holding my daughter's vehicle for several days to fix 2 recalls. She is 19 and they seem to be trying to take advantage of her in telling her other things that need repair rather than just fixing the recalls. Now they are saying she needs to pay a diagnostic fee to get her car back now that she will not spend the $1000 to repair everything, they say she needs.
Sep 16, 2022
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.