*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes, hydraulic
The contact owns a 2009 Mercury Milan. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning light illuminated. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 100,000.
Jan 2, 2025 · 100,000 milesEngine
Check engine light airbag light brake light on my car they turned them off and they turned on right after
Jun 11, 2024Service brakes
I RECEIVED A LETTER IN JULY OF 2021 ABOUT THE ABS CONTROL UNIT PROBLEM MY VEHICLE HAS. AT THE MOMENT THAT CONTROL MODULE IS NON-FUNCTIONAL. TO DATE FORD HAS NOT PRODUCED OR MADE AVAILABLE ANY OF THE PARTS NEEDED FOR THIS REPAIR AND WILL NOT EVEN ACKNOWLEDGE THE VEHICLE WHEN I CALLED THEM. I WOULD LIKE TO KNOW HOW LONG I HAVE TO DRIVE A VEHICLE WITH KNOWN DEFECTIVE BRAKES BEFORE FORD IS FORCED TO COMPLETE THIS REPAIR? THERE IS ALSO A BRAKE FLUID ISSUE WITH THIS VEHICLE THAT CANNOT BE ADDRESSED UNTIL THE NON-FUNCTIONING ABS MODULE IS REPAIRED. THE DEALER REFUSED TO CHANGE THE SAID CORROSIVE FLUID BECAUSE OF THE NON-FUNCTIONING ABS MODULE.
Mar 9, 2023Service brakes
Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was somewhat better but needed $400 of brake work to for Brake pads, lining and turn rotors. Car functioned fine for a few days. In early June I was driving on a wet street and put on the brakes. It appeared the ABS system was trying to kick in and suddenly the pedal again went to the floor. I was barely able to miss rear-ending a city bus. I pulled into a gas station, turned the car off. When I started…
Jun 1, 2022Service brakes
The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported. The problem first showed up when I was forced to brake hard a few years causing the ABS to engage. The brake pedal traveled to the floor until the next time the ABS was engaged. Shortly after that, I was issued a recall stating the exact problem I was having. When I took it to my local dealership to get it fixed, they performed a test, changed the brake fluid, and said the system was working…
Jul 1, 2018Service brakes
2009 MERCURY MILAN. CONSUMER STATED THAT AFTER HAVING SAFETY RECALL REPAIRED THEY ARE STILL EXPERIENCING ISSUES RELATED TO THE SAFETY RECALL.
Nov 5, 2021Service brakes
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, so I would like to file a formal complaint.
Aug 23, 2021Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
After receiving the Safety Recall Notice 19S54 in the mail, I contacted my local Ford dealership and set up an appointment. On May 24, 2021, I brought my car to the dealership for this recall. At this time, I explained that the brake pedal was going to the floor intermittently. The car had 134,880 miles on it. The Hydraulic Control Unit was inspected and supposedly passed. So the dealer flushed the brake system and replaced the cap. After leaving the dealership, the car sat for several weeks. Two weeks after driving it again, I noticed that the brake pedal was going to the floor and it was difficult to stop the vehicle. I called the dealer and set up another appointment. The dealer had me…
Jul 13, 2021
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.