Car Record Book

2012 Toyota Highlander recalls & problems

The 2012 Toyota Highlander has 2 safety recalls and 182 owner complaints on file with NHTSA. The most-reported problem area is steering (46 complaints).

Recalls2safety recalls
Complaints182filed by owners
Crashes · fires16 · 3reported in complaints
Injuries · deaths13 · 0reported in complaints
2012 Toyota Highlander in an NHTSA crash test
2012 Toyota Highlander in an NHTSA crash test

Safety recalls

Equipment › Other › Labels

NHTSA recall 13V123000 · Apr 9, 2013 · 7,525 vehicles

Problem: Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Fix: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Seats

NHTSA recall 13V014000 · Jan 16, 2013 · 3,235 vehicles

Problem: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Components: Seats; Air bags › Frontal › Sensor/control module-inactive

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Toyota Highlander NHTSA side crash test
NHTSA side barrier crash test
2012 Toyota Highlander NHTSA side pole crash test
NHTSA side pole crash test

2012 Toyota Highlander SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.4%

2012 Toyota Highlander SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk19.8%

2012 Toyota Highlander HV SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk17.4%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Highlander 2WD

22mpg combined
City / highway20 / 25 mpg
FuelRegular Gasoline

2.7 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $3,050/year to fuel

Highlander 2WD

20mpg combined
City / highway18 / 24 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic (S5) · Front-Wheel Drive · about $3,350/year to fuel

Highlander 4WD

19mpg combined
City / highway17 / 22 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic (S5) · All-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Steering
4620068,000 mi
Electrical system
Instrument cluster/panel; Horn
2900048,151 mi
Unknown or other
2310063,000 mi
Structure
Body; Body › Hatchback/liftgate › Hinge and attachments
2010435,000 mi
Engine
1702031,900 mi
Vehicle speed control
147008,200 mi
Visibility/wiper
1400041,370 mi
Service brakes
121007,500 mi
Air bags
Frontal › Driver clockspring/spiral cassette
1160931,000 mi
Power train
710012,500 mi
Latches/locks/linkages
Doors › Latch
500055,000 mi
Visibility
Sun/moon roof assembly; Windshield
5000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations