Model year record
2020 Toyota Prius recalls & problems
The 2020 Toyota Prius has no safety recalls on file with NHTSA, and 14 owner complaints. The most-reported problem area is unknown or other (5 complaints).
Safety recalls
No safety recalls have been filed for the 2020 Toyota Prius.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2020 Toyota PRIUS 5 HB FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 10.7% |
Forward collision warning: Standard · Lane departure warning: Standard
2020 Toyota PRIUS 5 HB AWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 10.7% |
Forward collision warning: Standard · Lane departure warning: Standard
2020 Toyota PRIUS c 5 HB FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 11.8% |
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Prius Eco Hybrid
| City / highway | 58 / 53 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.8 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,200/year to fuel
Prius Hybrid
| City / highway | 54 / 50 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.8 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,300/year to fuel
Prius AWD Hybrid
| City / highway | 52 / 48 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.8 L · 4 cyl · Automatic (variable gear ratios) · Part-time 4-Wheel Drive · about $1,350/year to fuel
Prius c Hybrid
| City / highway | 48 / 43 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.5 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,450/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Unknown or other | 5 | — |
| Service brakes | 4 | — |
| Electrical system | 2 | — |
| TiresSidewall | 2 | — |
| Electronic stability control (esc) | 1 | — |
| Power train | 1 | — |
| Structure | 1 | — |
| Wheels | 1 | — |
| Vehicle speed controlAccelerator pedal | 1 | — |
| Fuel/propulsion system | 1 | — |
| Engine | 1 | — |
| Back over preventionWarnings | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Service brakesCrash1 injury
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY 2010'S. MY CAR WAS TOWED AND IS AWAITING INSPECTION BY MY INSURANCE COMPANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bagsCrash2 injuries
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag of the other vehicle triggered. I have shoulder pain due to impact. At the moment the insurer of the party involved is making it difficult to pay the compensation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
About a year ago and again a few days ago, I was slowly moving my Prius forward when suddenly it accelerated at full speed. The first time I was pulling into a parking spot beyond which was a grassy area and then a stockade fence. When I felt the car lurch forward, I slammed on the brakes, but was still going quite fast. Fortunately, the collision avoidance brakes kicked in and stopped the car just before I hit the fence. In the second case, I was slowly pulling into a parking lot when again the car surged forward. This time I was able to stop the motion with the brakes myself . In both cases I was conscious of moving my foot from the gas pedal to the brake pedal. In both cases it was a hot…
- Back over prevention › Warnings
After heavy rains, the car says the park assist doesn't work, as well as the parking sensor system. There is a warning sign that says it doesn't work.
- Fuel/propulsion systemCrash1 injury
On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." The car was towed and is now at a body shop selected by my insurance company, AAA. I received whiplash, small bruises on my chest and left hand, and a scraped shin. I was taken to Alta Bates Emergency by ambulance.
- Service brakesCrash
Attempted to park in my garage and overshot the turn. The brake then failed to stop and I dented my garage outer wall. I reversed my car and tried to reposition it to go inside the garage, putting it on drive. However, the brake pedal made the car accelerate and the car went on reverse. It then crashed into the neighbor's garage and crashed the door and car inside. Both the car inside the garage and the garage itself (along with the inside of the house) have been damaged.
- Tires › Sidewall
Ballooning on side wall of tire. When brought to dealer, they indicated that three other tires had same problem but not as obvious. Car had only 24k miles, with half these on these tires (rest on snow tires). Dealer reported that this was a serious danger.
- Vehicle speed control › Accelerator pedalCrash
The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lights illuminated. There were no reported injuries, police report or air bag deployment. The vehicle was towed to an independent body shop. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The contact was concerned about driving the vehicle. The failure mileage was 15,670.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- Pedestrian alert soundsClosedLed to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…