*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The small battery located in the back of the car has a serious problem. I have been stranded over four times now. The battery loses it charge or isn't being fully charged up. When I go to get in the car. The interior lights flash and it will not go into ready mode to allow the vehicle to be driven. I have been stranded four times. I resorted to have a jumper pack in the back of the car, but since the rear deck is powered. This last time I couldn't get it to open to use it. I have already had the battery replaced by Toyota under warranty. But I believe that the hybrid system is not fully charging the small battery up. This could be a serious problem if Putin the county, state or in a bad…
Aug 29, 2026Power train
I am submitting this complaint to report an unexpected transmission shift event that occurred while operating my 2025 Toyota Prius at highway speed which created an immediate and obvious safety risk. The event occurred on XXX. While driving my Prius at approximately 75mph on Interstate [XXX], I reached toward the center console area to retrieve my sunglasses. I did not intentionally move the shifter, but the transmission suddenly shifted from Drive to Neutral. After moving from Drive to Neutral, the accelerator no longer provided propulsion. At the time, my vehicle was traveling downhill and was being followed by an eighteen-wheel tractor trailer. The truck driver behind me had no way of…
Dec 23, 2025Tires
These tires were purchased brand new and installed at Pep Boys on March 24th. By the 15th of this monthâless than a month laterâone of the tires had developed a bulge on its sidewall.bubbling on the tire sidewall . However, neither the manufacturer (Toyo) nor the retailer (Pep Boys) has been willing to take responsibility for the issue, refusing to process a return, issue a refund, or address the quality defect. I have clear photographic evidence demonstrating that this is undeniably a product quality issue!
Apr 15, 2026Electrical system
The contact owns a 2025 Toyota Prius. The contact stated that while the vehicle was parked, the driverâs side front door became inoperable while using the controls. The door could be opened from the front passengerâs side of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages). The failure mileage was 21,000.
Feb 10, 2026 · 21,000 milesElectrical system
The contact owns a 2025 Toyota Prius. The contact stated that while driving at an undisclosed speed, the rear driverâs side door unexpectedly opened while a minor was seated inside the vehicle. The message that the rear door was unlocked was displayed. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages). The vehicle was not repaired. The failure mileage was 3,900.
Feb 25, 2026 · 3,900 milesElectrical system
Vehicle has an active safety recall where the rear hatch may open while driving. Manufacturer states there is no remedy until August 2026, making the vehicle unsafe to operate. I am still making loan and insurance payments on a vehicle that cannot safely be used due to the recall.â
Feb 1, 2026Wheels
Automanufactures are Phasing Out Spare Tires Toyota and other automakers no longer include spare tires in new vehicles. I recently experienced the serious consequences of their decision . While driving to work in my new 2025 Toyota Prius, I got a flat tire. I manage to get to work and parked in a parking garage. My husband came to help and went to install the spare. He opened the trunk and found Styrofoam under the liner with a tire inflation kit... no spare tire! We had a horrible experience for the next three days!!! So... Consumer Beware: ⢠Tire kit is not a solution; it does not work for all leaks. ⢠Tow trucks can not access cars in parking garages due to low height. ⢠Driving…
Nov 9, 2025Visibility/wiper
Design of rear window, side mirrors and large rear pillar greatly reduce the visibility and checking of blind spot if you are a taller person. Blind spot electronic detection can not be trusted as it's performance is intermittent. Solution would be for Toyota of retrofit electronic mirror feature like installed in the Limited version of this car. This feature has live rear view camera enabled on the rearview mirror at all times. Prius without this feature is very dangerous to drive.
Nov 1, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.