*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Exterior lighting
Description of Safety Defect: I am reporting an uncorrected factory design defect in the 5th-generation Toyota Prius (2024 model) that constitutes an immediate and ongoing daytime driving hazard. Under standard operation, whenever the vehicle's headlights are activated during daytime hoursâconditions legally mandated by Massachusetts state law, such as during rain, heavy fog, snow, dusk, or dawnâthe driver's 7-inch Multi-Information Display (MID) speedometer cluster and the central multimedia touchscreen plunge into an aggressive, low-brightness night profile. When this occurs in daylight ambient environments, heavy glare can completely wash out both digital screens, rendering the…
Oct 5, 2026Unknown or other
12V battery failed when vehicle was only 9 months old, stranding me on a cold day in January. No warning of dying battery prior to failure. Required a tow to dealer, where battery failure was confirmed. Replaced under warranty. This standard Toyota battery is under powered to sustain electronic functions of car.
Dec 17, 2025Unknown or other
My safety and the safety of 6,031 passengers/riders were put at risk when Lyft's Flex Drive rented this vehicle to me as a rideshare driver for one year. They admitted yesterday upon confronting them in person that they were aware of the recall and decided to not inform me. The company deflected responsibility onto me in several ways and even laughed in the back of the building. There was nothing funny about putting my life at risk and the lives of other people. It is a breach of agreement for me to drive an unsafe vehicle. I trusted that I rented a vehicle that was safe. Lyft is a rideshare company that owns FlexDrive. Flex Drive rents cars to Rideshare drivers in [XXX]. There are nearly 4…
Sep 21, 2026Structure › Body
Since owning this car, there is a mildew odor coming from all 4 doors in the window slot. Clearly, water is collecting in the door insulation and growing mildew presenting a health issue. The dealer cleaned one of 4 doors and returned the car. Whenever the car is washed or in the rain, this issue happens. In checking on line, this is not an isolated incident. Prius models from 2024-2026 are experiencing the same issue. Again, this is not merely an inconvenience, it seems to becoming a health related issue
Jul 13, 2024Wheels
premature/uneven tire wear, have had 3 blown tires and replaced 7 tires in 55K. i purchased the 2024 Prius awd new. all 4 tires wear on inner edge of tire even with 5k tire rotation. had a wheel alignment done at 50k nothing was out of balance.
Jul 25, 2025Seat belts
I am writing to report a serious safety incident involving the rear seatbelt in my 2024 Toyota Prius, and to request that Toyota investigate this condition as a potential safety defect affecting other vehicles. On XXX at approximately 7:08pm , my daughter, age [XXX], was seated in the rear right seat of the vehicle. We were traveling at approximately 35 on city street in FAIRFIELD CA. She was belted in using the vehicleâs factory lapâshoulder belt. Upon arrival, she adjusted the shoulder strap to gather her belongings and the seatbelt wrapped around her waist and cinched down to the point that it became dangerously tight and she was in severe pain. The belt continued to retract and…
Jun 10, 2026Suspension
After the car dealership completed the first tire rotations, at 30,000 miles I rotated the tires to find severe inner tread wear on the tires where the inside of the tire was wore to the sidewall while outside portion was intact. I took the vehicle to an independent shop and the right rear suspension/tire was out of specifications on camber causing said tire wear. Toyota did not manufacture the car so that camber could be adjusted. An aftermarket kit was purchased to be able to compensate for the lack of adjustment. This is a safety concern as if a person does not rotate every 5,000 miles it will lead to tire failure at highway speeds. This is a common problem while researching forums. I…
Apr 24, 2026Air bagsCrash
I was driving my 2024 Toyota Prius and was involved in a front-end collision. The impact was strong enough to cause significant front-end damage, but the front airbag did NOT deploy. I was wearing my seatbelt at the time. This is a serious safety concern because the airbag should have deployed in this type of frontal impact. If the crash had been worse, I could have been seriously injured. I believe this may be a safety defect in the airbag system.
Mar 18, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
