*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
Component Affected: AIRBAGS: FORE AND AFT INTERIOR OVERHEAD/OCCUPANT CLASSIFICATION SYSTEM Description of Safety Defect: I own a 2013 Volkswagen Beetle 2.5L (Build Date: April 2013). The vehicle is experiencing a permanent Passenger Occupant Detection System (PODS) failure, indicated by a persistent airbag warning light on the dashboard and an active passenger seatbelt warning chime. A diagnostic scan reveals active fault code B12251B (Passenger Seat Occupant Recognition Sensor Mat - Resistance Too High), pointing directly to a failure of the digital 3-pin LIN-Bus occupancy sensor module (OEM Part Number: 5C6959339B). This system failure suppresses the passenger-side airbag deployment…
Sep 24, 2026Power train
Upon pulling into my driveway, the vehicle would not shift into Park. It got stuck in neutral and allows me to turn the vehicle on and off, but will not shift from neutral into park or drive or anything. The shifter is completely stuck, and the manual override button does nothing.
Sep 22, 2026Air bagsCrash
I was rear ended at a stop light. My car ended up rear ending the car in front of me from the accident, but my airbags did not go off. My car's warning light says my airbag has been deployed even though it did not.
Sep 7, 2026Air bags
There was a Recall on my Airbag that was replaced by the VW dealership in Corpus Christi but afterwards I keep getting an error and indicator for the Airbag. I've contacted the dealership multiple times and all they say is it's not covered even if the airbag they replaced is defective.. I originally submitted an issue concerning this on 11-14-2023 and this is the claim number of XXX... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 8, 2022Air bags
I live on HawaiÊ»i Island and my 2013 Volkswagen Beetle Convertible (VIN [XXX] ) has an open federal airbag safety recall. Volkswagen informed me there is no authorized VW dealer or recall facility on HawaiÊ»i Island, and that I must ship my vehicle to OÊ»ahu at my own expense to complete this federally required safety repair. VW has only offered to reimburse 25% of the inter-island shipping cost, leaving me responsible for the majority of the expense. Because VW does not maintain an authorized recall facility within reasonable driving access, this places an unreasonable burden on me as the owner and effectively restricts my ability to obtain the free remedy required under federal law. I am…
May 1, 2025Air bags
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part had been on back order for 3 months. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Dec 16, 2020Air bags
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags). The contact called the local dealer, who confirmed that the air bag needed for the recall repair was not yet available. The contact called two other dealers, Volkswagen Jackson Service (5320 Interstate 55 North Frontage Rd), and Harper Volkswagen Parts & Service (9901 Kingston Pike, Knoxville, TN 37922), who confirmed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
Aug 30, 2025Air bags
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000(Air Bags). The contact stated that the dealer was contacted and advised the contact that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Dec 30, 2020
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.