*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
unable to turn off car. Ignition switch is locked and key is unmovable.
Jul 1, 2025Air bags
I have been trying to get the recall fixed since I purchased my vehicle in July 2023. For nearly two years, I have received repeated letters from Volkswagen urging me to have the recall addressed. However, despite calling every two months to schedule an appointment, I am always told that the part is unavailable and that they have no estimated date for its arrival. I'm continually advised to call back in another two months. Last month, after calling dealerships more than ten times since purchasing the vehicle, I contacted VW Customer Service directly. They referred me to the Macon dealership, assuring me that they would assist in booking an appointment. Unfortunately, after speaking with…
Jun 2, 2025Air bags
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jun 10, 2025Air bags
My car is subject to the Takata Air Bag recall. Due to the age of the vehicle, and the hot climate where I live (California), I am in fear for my safety especially with summer around the corner. "The Old Farmer's Almanac forecasts a "scorcher" with hotter-than-normal temperatures across most of the U.S., including California." Originally, I had a service appointment for 2024 but there was a shortage of parts. I showed up for my next appointment 6/4/25 to have the service done and was told that the parts are on back order nationally until at least September. Due to the nature of my situation, my case was escalated to their RCM where I was told that nothing could be done. I asked about a…
Jun 4, 2025Steering
Ignition key gets stuck, Dealer stated mechanism that holds the switch is broken. This can cause issues starting, removing the key and cause the steering wheel not to turn . I've been informed it's among the top 10 requested broken parts for VW beetles with no manufacturer making this part currently
Apr 30, 2025Steering
We have a big ign. Key that at times won't turn. Was informed by the dealer the mechanism is broke and it's a backordered item due to it being a common item . Failures of this part can cause the steering wheel to lock I have read
Apr 30, 2025Exterior lightingCrash
The 2015 Volkswagen Beetle was in a minor accident that was rear-ended by another vehicle. No one was injured. The other party claimed responsibility and the vehicle was repaired and the other party paid for the repairs. The problem is with Volkswagen not having the OEM safety equipment available to complete the repairs. The specific part is a spoiler attached to the rear trunk lid that increases the visibility of the brake light built into the rear trunk lid. In traffic this vehicle has only two brake lights within the rear fenders lower to the ground. The spoiler attached above the brake light that is attached at the top of the rear trunk lid, sits above the tail lights and the brake…
Dec 6, 2024Air bags
The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jan 5, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.