*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seat belts
When pushing the driver side seat belt into the buckle, it instantly unlatched buckles. Yea it can be inspected. If in a car accident the driver could be seriously injured or fatally injured. I contacted Germain Westerville, Ohio who informed me itâs not under warranty and it would be $500 - $600 dollars. Contacted corporate who said itâs out of warranty but will have a supervisor call my on December 16,2025 It has not been inspected by police or insurance, itâs the only car I have to drive not sure how police are going to respond to that. No warning whatâs so ever. I did try spraying WD40 just in case something was stuck.
Dec 13, 2025Electrical system › Seat heater › Wiring harness1 injury
The contact owns a 2014 Volkswagen EOS. The contact stated that while operating, a burning odor was present inside the cabin of the vehicle. Later, while operating the vehicle, the front driver's side seat became extremely hot, causing the driver's back and legs to become burned. The contact indicated that the burn injuries would later require medical treatment. The contact indicated that the sweater worn was also charred, and a small burn hole was present in the sweater. The contact discovered a burn hole and exposed heater filament on the back section of the front driver's seat and a burnt section on the seat cushion of the driver's seat. The vehicle was taken to the local dealer, who…
Feb 21, 2025 · 80,000 milesElectrical system
I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so the drive could make sure they were not running over any small children on the ground and when that element fails and it falls on deaf ears here to make them fix that and their know faulty cameras, is the NHTSA going to take responsibility for the dead child that wasnât yours so you would be looking as closely for one but if the know faulty system actually worked that child had a better chance…
Feb 1, 2025Visibility/wiper
We have the Xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they donât get blinded, whoâs is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit the ground. See Volkswagen has a know issue, that when they pop out to spray the headlights, they are known to break the cover! This in turn leaves the sprayer exposed to the elements to get clogged and not work, owners to get mad because they just break again after replaced (reason why they get disconnected) and the cost is not cheap to replace, the actual part is not bad the problem is, itâs…
Sep 26, 2023Electrical system
1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is only 4â10â 3) yes it has been confirmed by an independent service center, certified by Volkswagen. They confirmed that the wires have broken and a new camera is needed. This is a very common issue. 4) no the component has not been inspected. From reading other ppls comments they do not assist. They have a radio firm up date and they want you to…
Aug 8, 2022Steering
The clockspring on the car went out. This mean all steering wheel controls donât work, but more importantly, the air bags do not work either. We were told by the dealer the clocksprings are on back order and have been since November 2021. There are 8500 already on back order. We were told it could be 6 months to a year before the part is available. Dealership says VW wonât allow them to do loaners, VW says itâs up to the dealership. Iâm the meantime, my 24 year old is driving around with no air bags.
Jul 19, 2022Air bags
Mid December 2021 the airbag light displayed and all functions on steering wheel quit working to include horn, cruise control, and all other buttons that interface with phone, radio and computer. After daughter returned from college 1st week of February 2022 was the first date available and is when the vehicle was seen by Volkswagen of Little Rock. Service Manager [XXX] reported the Clockspring was faulty and this is a manufacturer defect that is covered fully by Volkswagen, however, the Clockspring has been on back order since February and after calling every 2 weeks and calling again yesterday, 17 June 2022, with still no end on sight, I am filing this formal complaint. My college age…
Dec 15, 2021Air bags
Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag
May 3, 2022
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.